MMRDA to procure rakes by bidding to increase monorail frequency

Mumbai: The Mumbai Metropolitan Region Development Authority (MMRDA  is taking steps to increase monorail frequency. The officials plan to get rakes via bidding process. The focus is to get the Wadala-Jacob Circle route commissioned at the earliest.

This step was taken with Scomi Engineering; the Monorail operator might not be able to deliver rakes even before mid 2019. Scomi Engineering was to deliver additional four-coach trains that will help increase frequency. Now the chances are bleak as per MMRDA officials. Waiting for them would affect monorail services in the city.

MMRDA plans to use bidding process instead of waiting for the contractor. They plan to purchase rakes via bidding to speed up the process.

Additional metropolitan commissioner of MMRDA, Sanjay Khandare shared that they are working out alternative option to procure additional rakes. They do not want to wait for the contractor to deliver; instead they are exploring other options.

Very soon MMRDA will be inviting tender for purchasing the rakes as per senior MMRDA authority.

As per records, Monorail authorities have 10 four-coach trains. Out which only four are operation, the others are under repair and maintenance.

It was only in September that Monorail restarted its operation post the incident. Currently, it is operating only three trains with one being on standby for any emergency situation.

This arrangement means compromising the frequency of the services on 8.9-km route. Monorail commuters have to wait for around 15 minutes to board a train between Chembur and Wadala depot.

A senior MMRDA while speaking to Hindustan Times on the basis of anonymity shared, “We want to improve the frequency in phase 1 and want to start the Wadala-Jacob Circle section to cater to more commuters. For that, we need rakes immediately. In the meantime, the contractor has been asked to repair the six trains that are in Mumbai. Some of them need retrofitting, or new tyres, etc. Once they are repaired and pressed into service, we can improve the frequency and also start phase 2.”

MMRDA has been facing several issues post operation of monorail. There were instances of technical glitches and one of its rakes also caught fire last year.

Bangalore Metro | IL&FS crisis possibly will hit work on 2 Metro lines

Bengaluru: Infrastructure Leasing & Financial Services (IL&FS) is in a cash-strapped situation. Questions are now raised over timely completion of Namma Metro projects on both the lines. These include the Mysuru Road Station – Kengeri on Mysuru Road stretch as well the K R Puram Silk Board on Outer Ring Road.

It was in April 2015 that IL&FS bagged the Rs 327-crore contract for construction of viaduct and stations on the 3.95km route starting from the current Mysuru Road station to Pattanagere (Reach 2A).

IL&FS -the Mumbai-based infrastructure development firm is also responsible for construction four elevated metro stations: These are at Nayandahalli, Rajarajeshwarinagar, Jnanabharathi and Pattanagere towards Kengeri on the Mysuru Road stretch.

As per sources Bangalore Metro Rail Corporation Limited (BMRCL) has issued letter of acceptance to IL&FS Silk Board-Bellandur stretch. In fact as per BMRCL, the company emerged winner in all the three packages. These were for the 17km ORR metro project. The three packages were:

  • Silk Board-Bellandur
  • Bellandur-Doddanekkundi
  • Doddanekkundi-K R Puram

BMRCL is now worried over completion of the project. The debt laden company might not be able to complete the metro project. It is essential that the metro project is completed on time as it is vital to improve public transport in the city.

The Mysuru Road stretch towards Kengeri that was the west extension of East-West corridor, had to be completed some 27 months back. But IL&FS has been missing multiple deadlines with BMRCL also imposing a fine of over 1 crore.

BMRCL is however, optimistic that work on Mysuru stretch will be wrapped up as it is on the advanced stages.

With this new development the metro officials are contemplating of exploring other viable options. But floating new tender might further delay the project. BMRCL is now is a perfect Catch-22 situation.

IL&FS is burdened with a consolidated debt of around Rs 91000 crore. It is under scanner over non-repayment of loans and financial disclosure. Regulatory agencies are keeping a close watch over the affairs of the company.

CISF van will helpful from bomb attack in the subway, three special van ready

New Delhi: To protect Delhi Metro from terrorist attacks, CISF has prepared three special vans. The vans are equipped with state-of-the-art equipment used to inactivate the racial attack. It is believed that the van has been deployed after repeated inputs of terror attacks by intelligence units.

Security officials says that the van will help in perfecting the safety of the metro. These vans will be sent on the spot to help the security forces during the chemical attack. Bomb disposal and detection squads of Central Industrial Security Force, who took over the security of the Metro, will oversee this van.

The specialty of Bomb Disposal and Detection Van is that it will combine the identification of the bomb and the equipment which is inactive. That too at different places Dog squad units will also be deployed in the van, so that all related units can be reached at the spot for investigation. This vehicle is mainly divided into three parts.

One part will have equipment to identify and deactivate the bomb, while in the second there will be arrangements for the seating of six people of the bomb disposal team. In the third part, arrangements for seating two bomb swords (dog handlers) and dogs have also been arranged. The weight of the special van is 1200 kg and it is fully air-conditioned and automatic. In addition to generator sets and inverters in the vehicle, five points are given specifically for wireless and mobile charging. The window glass is covered with a grill and a ladder has been installed.

There is a flash light around the specialty of the vehicle, so that this light can be used in emergency situations. In view of the possibility of accident in the air-side area at the airport, a safety light has been installed above the vehicle. The color of the vehicle is bright orange, so that it can be identified from a distance.

In a surprise move, PM travels in Delhi metro to avoid traffic

New Delhi: Delhi Metro commuters were in for a surprise when they saw Prime Minister Narendra Modi travelling along with them. PM took Delhi’s Airport Express Metro from Dhaula Kuan to Dwarka on September 20. He was on his way to lay the foundation stone of India International Convention and Expo Centre.

The ride as per metro officials was completed in straight 14 minutes. During the travel PM met commuters, interacted with them and also obliged with photographs. Commuters were very happy to see PM travelling along with them and talking to them. Many also took selfies with him.

As per DMRC’s senior official, PM commuted in Delhi Metro’s Airport Express Line. He boarded a metro train at Dhaula Kuan Metro Station at 3:13 pm and travelled up to Dwarka Sec-21 Metro Station, leaving the station at 3:27 pm.

During the inaugural event, PM shared that the project is estimated to be around 26,000 crore. It will emerge as the centre of energy and attitude of 80 crore youth in the country.

The India International Convention and Expo Centre will be set up in Dwarka’s Sector 25.

The centre will act as a focal point acting as a vibrant centre for international and national business.

PM also travelled back from Dwarka Sec-21 to Dhaula Kuan station in the Delhi metro. This is not the first time PM has taken metro, he has been using Metro services to reach distant venues. This is to avoid traffic jams that are usually seen during VVIP movement.

Earlier Modi and South Korean President Moon Jae-in, had taken metro to reach a Samsung facility inauguration. He took the ride in July to reach the facility in Nodia.

With PM travelling in metro, it sends a strong message to everyone that its best to use metro. He used the service to evade traffic, the common man should take inspiration and make it a point to use public transport.

Pune Metro | Defence Ministry finally gives land in Khadki stretch

Pune: The wait is finally over with Defence Ministry finally giving go ahead to transfer land in Khadki stretch. The ministry has given green signal after 10 months to transfer 10 acres of land for Pune Metro project.

This will be coming up in Khadki area of Pune. The proposal was sent by MahaMetro around 10 months back. It is now that the Defence Ministry has given a go-ahead to transfer the land to the metro body.

As per information, land transfer proposal has been approved but alternative land to be given is yet to be decided.

The good news was shared by managing director, Maha Metro Brijesh Dixit. In an interview to Indian Express he was quoted as saying, “We are happy to announce that the Defence Ministry has cleared the Pune Metro right of way permission, as also the land transfer proposal for Metro stations.”

Incidentally, Union Human Resource Development Minister Prakash Javadekar, who hails from Pune, had assured the metro body on getting quick approval.

Dixit further quote to Indian Express that, “The excellent support from the government of Maharashtra and the government of India, and all the elected representatives of Pune, has enabled Maha-Metro to get this permission to start work on this stretch.”

Dixit said that now that the approval has come, work will begin in one week for Pune Metro. Things will move faster and efforts will be made to initiate work at the earliest.

Dixit also informed that meeting with top officials from Defence Ministry and state government were on for some time.

When approval came, Dixit was present at the meeting.

The MD also assured that alternate land to be transferred in lieu of the land given to them will be decided soon.

Executive Director of Maha Metro, Ramnath Subramaniam shared that out of the total 10 acres, a most important portion is needed in Khadki and Range Hills. Only a small portion of 20,000 square foot was essential in Dapodi.

Delhi Metro | Mayur Vihar- I station to benefit Delhites in big way 

Delhi: Once the Delhi Metro Pink Line of Mayur Vihar Station will open, travelling between East to South Delhi will be easy. The interchange facility will help daily commuters in a big way.

The Pink Line of Lajpat Nagar-Mayur Vihar-I section will be covering five metro stations. These would be Mayur Vihar Pocket-I, Mayur Vihar-I, Hazrat Nizamuddin, Ashram and Vinoba Puri.

Once this stretch opens, travelling from East to South Delhi will be 15 minutes affair. The 9.7km long line will give direct connectivity to metro riders for those looking to reach South Delhi areas. These include Moti Bagh, Sarojini Nagar, South Extension, Ashram and Lajpat Nagar.

Trail run for the stretch has already begun and will be covering five Delhi Metro stations. Post trail run, once the station is operational, it will become interchange station. This line will be connecting Blue Line with Pink Line.

Mayur Vihar – I station will be big hub in East Delhi. It will aid in linking South Delhi with East Delhi areas like – Laxmi Nagar, Anand Vihar, Preet Vihar and additionally to Vaishali in Ghaziabad via the Blue Line.

Delhi Metro commuters will not have to take long route via of taking Rajiv Chowk or Mandi House metro stations. They can board a train train to Noida City Centre from the Blue Line station. The section will also facilitate travel to residents of East Delhi in reaching Hazrat Nizamuddin railway station and Sarai Kale Khan ISBT. This stretch currently does not have any metro connectivity.

Features of the New Mayur Vihar – I station

  • Built at a height of 22 metres
  • It is 10 metres higher than the Blue Line Delhi Metro station
  • Both the two metro stations connected by a 63 metre footbridge
  • Built a mezzanine floor owing to height difference between the two metro stations

Currently, 30,000 people use Mayur Vihar-I station. Once it offers interchange facility, the ridership is expected to touch one lakh as per DMRC.

Delhi Metro | Metro Smart Card is applicable in all buses just for name

New Delhi: The Delhi Metro Rail Corporation (DMRC) has launched new to the passengers to use its ‘Metro Smart Card’ in the public transport owned by the Delhi Government to make the travel smooth and easier for the passengers. However, Delhi Metro has excluded this facility for the last mile connecting ‘Metro feeder’ buses.

The recent report was found that out of 174 buses not even a single feeder bus has the facility to purchase tickets using the metro smart card. Surprisingly, the ‘Common Mobility card’ is still a distant dream for the metro feeder buses as these buses are yet to be equipped with the ‘Electronic Ticketing Machines’.

There are currently total 174 fleets affiliated with Delhi Metro and these ply on around 42 routes. Metro has allotted four depots at Yamuna Banks, Chattarpur, Paschim Vihar West and Azadpur.

None of the buses were equipped with digital ticketing system. The conductors issued only manual tickets. No such ticketing facility is issued to us,” said a travaller.

The bus numbered with route number 307 that runs from Laxmi Nagar to Kalyanpuri.

In an another journey at West Delhi from Naraina Ring Road to Inderpuri and from Inderpuri to Todapur and Rajendra Place metro, most of the buses run on these routes do not issue tickets.

Payal Verma who travels daily from Shadipur Metro station to till Inderpuri said, “The conductors of these buses know nothing about the smart card. They even don’t give tickets even after paying. They just remember the faces of the passengers and drop them at their destination.”

Another student also shares their experience that these buses don’t give tickets and most of the time our stands get missed waiting for the conductor to give us the change. Being the smartest, DMRC should enable the smart card for its buses also.”

According to Delhi Metro, traveling up-to to 4Kms is for Rs 5.00, and from 4kms to 10 Kms it is Rs 10.00 and further above10Kms costs Rs 15.00.

Delhi Metro Rail Corporation (DMRC) has provided hand held machines to the operators. Presently, some technical issues are being faced in a few of the hand held ticketing machines which are under rectification, said DMRC.

Meanwhile, a senior officer from the Transport Department said, “It is only the Delhi Government that always thinks for the welfare of its city and people. It is shame that being the owner, the DMRC do not have the common mobility card facility. More and more, it is fun hearing that the digitized and costliest transports of our country capital do not have an ETM facility.”

Chennai Metro | CMRL join hands wit IT firm Infosys

Chennai: Chennai Metro Rail Limited (CMRL) has joined hands with IT firm Infosys, an effort to cut down the number of cars on roads and encourage use of public transport. According to the deal, employees of Infosys will now have office buses taking them from the Alandur metro station to their facility at Mahindra World City.

Plans are on the anvil to offer this facility to Infosys employees who work out of the Sholinganallur office.

The idea behind this initiative was to promote the use of public transportation. In the coming weeks, Infosys employees in Sholinganallur can also avail this facility. They can take the train and reach a certain point, and from there the office buses will pick them to work, said CMRL official.

Further sources also said that on Friday, a handful of employees from various points in Chennai took the Metro till the Alandur station and boarded the office bus that was waiting for them. “This pattern will continue henceforth.

‘Good plan’

An Infosys employee said that out of the Mahindra World City office, on condition of anonymity, I saw the notification very late so I could not take the Metro. But this plan seems good, considering the traffic in the city during prime hours in the morning. I live near Koyambedu, where the traffic is high and taking a train until Alandur makes sense.

Recently, Chennai Metro Rail has also struck a similar deal with DLF, Porur.

The employees take the Metro train till Alandur and then take a 14-seater van to the office.

Metro Yatri Club launched by some like-minded metro commuters

New Delhi: About 10 like-minded metro commuters joined together and launched a common platform for metro commuters in New Delhi on 19th September 2018. According to the information received from the main governing body of the organization, the group is named ‘Metro Yatri Club’.

The inauguration function was organized at India Gate (King’s Way) the most historical place in Delhi. Nearly about 500 people witnessed the occasion.

Metro Yatri Club is a revolutionary and fun platform for Metro commuters to come together and overcome their common issues like Commuter facilities, Fares, Lost & found, Women security etc. This club helps to overcome the daily issue of the commuters. The club provides much other fun and knowledgeable activities and some adventurous programmes for all the club member.

The club aims at raising awareness about various aspects of commuting in metro rail and bringing together commuters involved in enhancing smart mobility across metro rail networks. The club will also extend its hands for smooth operation of the metro railway in India. This club is the bond of friendship, good fellowship, and mutual understanding among the metro commuters. Here are some inauguration photographs shared by the Metro Yatri Club.

Club Members View:
My vision behind founding Metro Yatri Club is to help metro commuters to resolve their common issues, entertain them by providing a fun platform and raise awareness about what to do or not while travelling in metro rail to keep metro operations uninterrupted and make their premises clean. – Mamta Shah (Club Founding Member)

Metro Yatri Club will help me to grow my network. I was always ambitious to join such platform which relates to my basic nature- Narendra Shah (Club Member)

I felt that there is a large gap between the metro operator and the commuters and no such platform exist here where the commuters can raise their issues with respect to their journey experience. In view of this, the Metro Yatri Club can play a vital role in connecting metro commuters with metro operators for better solutions. The club can be a revolutionary fun and awareness platform for all age group of metro commuters in near future. I am happy to join the club and help commuters to bring happiness on their face- Vinod Shah (Club Member)

One of the main reasons why I joined Metro Yatri Club was to learn a different approach to public speaking/ leadership and have the confidence to deliver that all sorts of commuters across the metro- Priyanka Sahu (Club Member)

The network in Metro Yatri Club gave me more confidence to help commuters and to tackle their day to day unresolved issues- Reeta Shah (Club Member)

It’s more fun to spend my day out with others and create exposure with most of the commuters traveling to the metro and also to have amazing photos with all the club members or willing to be the member- Himani Gupta (Club Member)

The Metro Yatri club helps commuters to enhance their interpersonal skills by organizing various small events and adventure programmes- Richa Bhateja (Club Member)

This Metro Yatri Club raises awareness about various etiquette set by metro railway operators to keep the stations, properties and other equipment and metro permisses neat and clean- Kanika Verma (Club Member)

Metro Yatri Club has an ‘Interactive’ and ‘Entertaining’ programs which encourage me to visit varied and unusual places which enhances my both experience and enjoyment- Neha Dawar (Club Member)

For more details, visitors can log on to www.metroyatriclub.com or send their queries to metroyatriclub@gmail.com

Symbroj Media celebrates 3rd Foundation day, shares its journey towards excellence

New Delhi, September 19, 2018: The renowned media company Symbroj Media Private Limited celebrated its 3rd Foundation day (2nd Anniversary) in its New Delhi headquarters on 19th September 2018.  The Foundation Day celebrations began at 9.30 AM, started from Lord Ganesha Pooja later cake cutting celebration was done. Where the both founder Directors of the company Ms. Mamta Shah and Mr. Narendra Shah delivered their speech to the employees and shared their journey from inception of the Company to till and what are the challenges they face to reach to this stage.

Addressing to the employees and other stakeholders Narendra Shah, Director (Business Development) said that they have founded the company with a vision to ease the life of people in this information era and promote trending technologies. He said that Metro Rail News is one of the renowned brands of the company and currently crossed the international boundaries. Over 75000 professionals read our Metro Rail News Magazine worldwide.

Sharing achievements of the Company, Mrs. Mamta Shah, Director (Planning & Corporate Affairs) and Managing Editor of Metro Rail News said that the Company has crossed Rs.10 Lakh turnover in last financial year in a short interval of the time and growth rate of company is about 450%. The company was started in September 2016 from her residence with only two part-time visionaries and their dedication & hard work brings this company at this stage. Now our Company has well settled office with 10 regular employees and other part-timers.

She further said that this channel of communication between employees and Director will help them stay in touch with each other much more whereby they will be able to share they day to day working experience.  She also mentions that when we have started to working with very ground level, sometimes it was hard to believe what today’s is in real.

Several certificate and awards were also given to various outstanding employees and intern.  Among which Ms. Kanika Verma has secured “Best Intern of the year”. A golden trophy along with appreciation certificate was given to her in recognition of her effort, dedication, passion and hard work resulting highest readership in Metro Rail News portal during the year.

Mrs. Mamta Shah and Mr. Narendra Shah presenting Award to Ms. Kanika Verma for her outstanding performance
Mrs. Mamta Shah and Mr. Narendra Shah presenting Award to Ms. Kanika Verma for her outstanding performance

Mr. Narendra Shah appreciates the cooperation of the entire staff member for our company.  He also mentions that we all are family member here and we have to work together so that we can reach to higher platform.

Later all the company member along with directors move to India Gate for the inauguration of Metro Yatri Club which was launched by 10 like-minded commuters. This club can play a vital role for commuters travelling in metro as an open platform to share their opinion and resolve their issues with the metro operators.

Later visited to Red fort, have lots of entertainment, photography session with the entire Symbroj Media member. Meanwhile  also had lunch with all other staff member.

Hazrat Nizamuddin metro station to be a major transit hub

New Delhi: The Hazrat Nizamuddin Metro station on the Majlis Park – Shiv Vihar Pink corridor of Delhi Metro’s Phase 3 will be one of the Metro network’s major transit hubs as the station would provide direct connectivity with the Hazrat Nizamuddin railway station as well as the Sarai Kale Khan Inter State Bus Terminus.

The station will have dedicated entry/exit points connecting to the Hazrat Nizamuddin Railway station and the ISBT at Sarai Kale Khan. One of the entry/exit points will be within a vicinity of 50 metres from the Sarai Kale Khan ISBT. Another entry/exit will be near the Hazrat Nizamuddin Railway station approximately at a distance of 150 metres.

This station will be a major boost from the point of view of connectivity as both the Hazrat Nizamuddin Railway station and the Sarai Kale Khan ISBT do not have any Metro connectivity presently. The nearest Metro stations are at least 3 to 4 kilometres away. The station will also be equipped with broad staircases and escalators for the convenience of the passengers.

The famous Indraprasth Park and the upcoming Seven Wonders project will be at the walking distance from Hazrat Nizamuddin station. The Hazrat Nizamuddin Metro station also provides connectivity to the Hazrat Nizamuddin Railway station as well as the Sarai Kale Khan ISBT there.

The Hazrat Nizamuddin Metro station will also have drop off bays near its three entry/exit points as per the Multi Modal Integration (MMI) plan. Adequate greening and beautification have been done around the underground station and tabletop pedestrian crossings have been provided on the roads in the vicinity for the movement of the pedestrians. The station has also been adorned by 30 artworks which portray the historical heritage of the nearby areas. Thematic impressions and ‘jharokhas’ have also been used to beautify the station.

The major challenges faced during the construction of the Hazrat Nizamuddin station was the very high water table and highly varying geotechnical conditions (varying from garbage filled top layer to good soil to sandy soil to highly weathered rock to very hard rock within the stretch of just 265 meters). Controlled blasting was also adopted to break the very hard rock.

Due to highly varying geotechnical conditions, half of the station was constructed by bottom-up approach and other half by top-down approach. The diversion of Ring Road was also a big challenge. There were innumerable power as well as Delhi Jal Board utilities (both underground and overhead) which had to be meticulously diverted so that the services rendered by these utilities did not suffer.

The Hazrat Nizamuddin is the 3rd biggest railway terminus of the national capital after New Delhi and Delhi. Most south bound trains including Rajdhani and super fast trains originate from here.  The Sarai Kale Khan ISBT is one of three major bus terminuses of Delhi along with Kashmere Gate and Anand Vihar. Buses for various locations in Haryana, Rajasthan and Madhya Pradesh originate from here.

 

Delhi Metro | New centralized online monitoring of lifts and escalators to start

New Delhi: Delhi Metro commuters often complain about escalators stop moving suddenly or remain out of use for days. Now, the Delhi Metro Rail Corporation (DMRC) is planning a centralized online monitoring of all the escalators as well as elevators, which number over 1,500 across the entire Delhi Metro network. The central command center will be notified immediately about any glitch and the concerned station control room will be intimated to fix the problem right away. Initially, it is being implemented on the 59 km long Pink Line between Majlis Park and Shiv Vihar, which is also the longest corridor of Delhi Metro.

The line covers 38 metro stations, which have 135 elevators and 215 escalators. Out of these, 56 elevators and 106 escalators are already being used by the public and the balance equipment will be made available on the opening of the other sections for revenue operation later this year, the report stated.

Anuj Dayal, Executive Director of Corporate Communications, DMRC was quoted in the report saying that in order to monitor the increased number of elevators and escalators effectively, Delhi Metro has invited bids to explore the use of technology for centralized monitoring of elevators and escalators provided on the Pink Line. He further informed that on the basis of the outcome, the future course of action shall be decided. For metro commuters, elevators and escalators are important facilities as they help commuters negotiate different levels, such as concourse, ground as well as platform at the metro stations and with the expansion of the Delhi Metro network, the numbers of elevators and escalators are increasing, he mentioned and also informed that all elevators and escalators of Phase III project were energy efficient.

Escalator at pink line metro stations.
The escalators at pink line metro stations.

While elaborating the system, Dayal said that the status, as well as fault codes, are already available individually at each elevator and escalator. The information will be taken from each equipment and using the matching communication protocol, it will be brought to the station control room. Then, the information, from each station will be sent to a central server using the communication network. Following this, the concerned officers will be authorized to access the information at the central server, which can be used to check the operational status, plan maintenance requirements and also to carry out different analysis, which shall evolve gradually over a period of time. At the command center, once a fault is detected, the station control room would be asked to fix the problem. He added that even though the process of rectification is likely to remain the same, the response shall be faster, which is likely to reduce the downtime of equipment.

Dilip Buildcon lowest bidder for Indore Metro project

Indore: It has emerged as the favored bidder to build a 5.3 km stretch of the upcoming metro rail system in Indore, Madhya Pradesh, said Dilip Buildcon.

The development start to come barely a month after DBL was declared the lowest bidder for the Bhopal Metro project in the state.

This current bid is to build an elevated viaduct between the ISBT flyover and Mumtaj Bag Colony, excluding the stations.

Dilip Buildcon offered to build the track for Rs 229 cr.

Even though Dilip Buildcon is lowest bidder it is not clear whether bids for contract for the construction of the metro station have been handed out or not.

The total time period for construction of elevated track will be approximate 27 months.

According to the rule government contract are awarded to the L1 or level 1 bidder unless some major discrepancy is found in the bid submitted by the participant.

The lowest bidder in the tender process is usually L1 bidders.

In 1998 the Dilip Buildicon founded, which headquarter in Bhopal and projects itself as India’s fastest growing road development company.

The Dilip Buildicon is working via two models namely EPC Projects and Toll Operation, and develops highway, city roads, culvert, bridges, irrigation, facilities, water supply, coal mining, water sanitation and sewage.

Bangalore Metro | Security man demands riders to speak in Hindi

Bengaluru: A commuter travelling in Bangalore Metro had a rather bizarre experience. A security staff member stationed at Lalbaugh Metro Station demanded a senior IT manger to speak in Hindi with him. This was a rather ‘rude behaviour’ which caught the commuter off-guard.

The incident took place when a senior manager from well-known IT firm was travelling in metro. He was not very happy when a security staff member put up unruly demand.

The agitated commuters logged a complaint with customer care and ticketing staff as well. Going a step further he also conveyed the incident to Bangalore Metro Rail Corporation Ltd (BMRCL) top officials.

As per the commuters, Prakash (name withheld on request) was rushing towards the metro station during rains. He was to take a train and escape from the rains. Prakash asked the security guard at the station regarding elevator. The staff in turn ordered him to only speak with him in Hindi. The demand took the traveller by surprise. This incident took place on September 15 at Bangalore Metro Station.

While speaking to Indian Express the commuter shared his experience. He was quoted as, “Brandishing his ‘lathi’ and hitting it on his own left hand, he asked me if I knew Hindi. He then told me to learn Hindi.”

Prakash felt that it is okay if the security guard was not well-versed with Kannada. He felt that the guard could have politely put up the request since Prakash can fluently speak in Hindi as well.

He also tweeted it to BMRCL Public Relations Officer U A Vasanth Rao: Can the BMRCL Security guards be polite & courteous to people? Just because I spoke in kannada – it does not mean he has to abuse and threaten me…”

His second tweet read: Have made a verbal complaint to Ticketing Staff & Customer Care person on Security guard abusive behaviour for speaking in kannada this evening. Security guard does not speak kannada or allows anyone to speak in Kannada at Metro. Is it right thing at Karnataka?”

When CPRO was asked about the incident, he said he was not aware about it. But he assured that he will find out and get back to the press.

This is not the first time such an incident has come to light. Such incidents have happened in past and BMRCL had also proposed posting on Kannada-speaking staffers across all Bangalore Metro stations.