India becomes Atmanirbhar in Head Hardened Rail Production

The government must make policies to curtail rail imports in a move to promote indigenous rails and their manufacturers.

Growing cities, growing population and growing traffic has invariably called for a shift from private modes of conveyance to public transport. India is looking to create a world-class infrastructure with its existent Kolkata, Delhi, Mumbai, Bengaluru, Hyderabad, Chennai, Jaipur, and Kochi metros with the addition of Pune, Chandigarh, Ahmedabad, Kanpur, Ludhiana, Bhopal, Indore, Agra, Kanpur and Faridabad are being chalked out.

Metro Rail Tracks are designed to conform to the appropriate load category according to UIC Leaflet 700; axle loads of Coach and for a Train speed of 90 kmph and shall enable a level of passenger comfort as per international standards throughout the service life of the Rail System.
Rails on Metro tracks suffer lateral and vertical wear due to load applied on Rails by wheels. This is predominantly due to large traffic movement and sharp curves. In order to optimize utilization of Rails for increase service life and reduce degradation due to wear and rolling contact fatigue, it is recommended to use Head Hardened Rails. Head Hardened Rails offers better service life and thereby Rail replacement frequency from Challenging Underground and Elevated Viaduct sections is reduced. And hence Metro Projects are predominantly designed on Head Hardened Rails Under the GOI ambitious “Make in India” scheme, the two large steel manufacturers in India took up the initiative to develop “Head Hardened Rails” to meet the growing demand of Metro Rail Corporations and High-Speed corridor projects indigenously. 

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However it is seen that all Metro Rail Corporations and High-Speed Rail projects are still insisting on imports of Head Hardened rails excusing lack in faith due to little or no experience of manufacturing by New Indian Rail Mills Renowned Rail Track Expert and President of Rail Consult India, who worked in RDSO and was Additional Member Civil, Railway Board, Mr. J S Mundrey submits his concern over negligence of GOI Policy and Domestic capability by these projects. He further states that:  

“In India, we have now Two Rail Rolling Mills who have adopted “the state of the art technology “ in producing Rails to National and International Specifications, But they could not participate in the Rail tenders of Metro Rail Corporations & NCRTC as they were unable to meet the “ Contractual and Technical Experience “ prescribed in the tender documents.

THE SUPPLY ORDER HAS THEREFORE BEEN PLACED ON AN OUT-SHORE COMPANY. 

Having worked in the Indian Railways for long years, out of that FOUR years in RDSO in the Track Modernisation Cell and FIVE years as Adviser Civil Engineering Railway Board, having written the book,” Railway Track Engineering”, and presently engaged in Track Consultancy assignments, nationally and internationally, I can claim to have some knowledge of Railway Track Technology. I would thus submit, in all humility, as under, for serious consideration. 

Over half a century ago, when Indian Railways used to import all their Rails, the stipulations of Experience, as made in Rail tender, was made as an additional safeguard, to be sure about the capacity of the Rail Mills, not known to us. Once Bhilai Rail Mill was established Indian Railways had no need to import Rails. It is now since last few years Metros started importing Rails of the Specifications not produced by Indian Mills.

Once the Indian Rail Mills have started producing such Rails, fully meeting the technical requirements stipulated in Relevant Specification, asking them to meet the Experience requirements is a negation of their right of supply of Rails to their own National Railways. One can also ask as from where they can get experience when their own Railway System is reluctant to use their Rails

  1. I would further submit that much water has flown through River Ganges, when the Experience Stipulations were made in the Tender documents about HALF a Century ago, as brought out below.
  2. Rail making Technology has undergone a sea change. Rails Steel is coming through Concast route, with RH Degassing, completely eliminating the piping in the rails, a major cause of Rail fractures. 
  3. Rail chemistry is well controlled. Hydrogen content in the Rails produced by Indian Rail Mill is now Less than 1.6 ppm, much below the international Standards. 
  4. Modern cooling methods and the sophisticated Rail Straightening Machines bring down the Residual Stresses to the bare minimum. 
  5. Ultrasonic Testing of full Rails and Eddy current Testing do not allow any defective rails to pass, undetected. 
  6. With these developments, Rails produced to the required Specification, no certificate of experience is needed from the mill and the Rails produced by our Indian Mills, can go straight to the Track. 
  7. Inspection is done by RITES, further assures the quality, durability and performance of Rails.  
  8. It is doubtful if any World Class Railway System is demanding an experience certificate after the Rails are produced to the laid down Specification. 
  9. Field Trials of Rails for a period of 2-3 year, shows a lack of understanding of Rail Technology. The Track Engineers should know that Field Trials of only such Track items is carried out, where certain specified parameters are evaluated after one year or so, to determine the deterioration behaviour, such as in Elastic Fastenings. 
  10. In Rails when no such parameters are identified and measured, Trials are meaningless. 
  11. Recently Trials for one year were undertaken by the Rails supplied by an Indian Rail Mill. No manufacturing defects could be found, as expected, and Rails produced by that mill have been cleared for general adoption. It has been a sheer waste of resources at various levels. 

INDIAN RAILWAYS THEMSELVES DO NOT CONSIDER THE NEED FOR ULTRASONIC TESTING OF RAILS FOR 25% Of THE STIPULATED SERVICE LIFE, WHICH MEANS SEVERAL YEARS IN TRACK. ONE YEAR TRIAL OF RAILS IS THEREFORE MEANINGLESS

In NUTSHELL I would therefore humbly suggest that: 

Once the Rails have been manufactured by our own mill, strictly following the Laid down Specification, there is no need for asking for an experience certificate from them, as that only means to throw them out of the ring. One year Trials of Rails is a waste of resources as nothing can come out of such Trial in the absence of a well laid down parameters to be measured after the Trial, and that is not possible for RAILS. 

Hopefully, with this long narration of mine, there will be fresh thinking on the important issues of EXPERIENCE & TRIALS with respect to the Rails produced by our own Rail Mills. This will be in the interest of NCRTC, Metro Rail Corporations, Indian Railways and the INDIA as a whole. Surely it will be furthering the cause of ATAM NIRBHAR BHARAT, much in line with the vision of our Prime minister.

  • Views expressed are personal.

Lucknow Metro Returns More Than Rs 7 Lakhs In 2020

– Hassle-free return of lost belongings to rightful owners

LUCKNOW (Metro Rail News): Lucknow Metro continues to win the heart of metro commuters with its commendable passenger service. City’s own Mass Rapid Transit System (MRTS) i.e Lucknow Metro not only assures safe and convenient travel for all Metro commuters but also takes the responsibility for their belongings in our premises. In 2020, Lucknow Metro returned Rs 7,00,000 (including DD worth Rs 5,32,286) along with more than 39 mobile phones, 8 laptops and other valuables to its rightful owners in just six & a half months of metro train operations (affected due to Covid-19 pandemic).
Since the commencement of metro services from CCS Airport to Munshipulia, UPMRC staff has left no stone unturned to meet the expectations of metro commuters with the timely & hassle-free return of these lost belongings to the passengers. There have been many incidents in the last year in which metro staff has exhibited honesty, dignity & sincerity while performing their official duties in the service of the public. This has further strengthened the bond of togetherness, trust, & goodwill amongst the commuters.
On 17th January 2020, UPMRC returned a bag with 1 lakh 10 thousand rupees left behind at baggage scanner machine at Hazratganj metro station belonging to a female passenger. After receiving her bag, she thanked & appreciated the metro administration & PAC deployed at the station.
“On September 09, 2020, a passenger Mr Prashant Kumar forgot his bag on the baggage scanning machine at Vishvavidyalaya Metro station containing a Demand Draft of Rs. 5,32,286. Later, on realizing that he had forgotten his bag, he rushed back to the metro station fearing he had lost it. But on reaching the station, he was informed that he need not worry and that the bag was in safe custody. The on-duty security guard had submitted his belongings to the Station Controller and after due verification, the bag was handed over to its rightful owner”, a statement added.

“Mr Prashant was so thrilled with the professionalism of the Metro staff and thanked them for their exemplary services. On September 29, 2020, a handbag containing a gold bangle and Rs 16,220 rupees was returned to Anju Aggarwal, Advocate, Lucknow High Court. She lost her bag inside the train on March 09, 2020, while travelling in the metro, since then the bag was unclaimed and kept at the “Lost and Found” cell of UPMRC“, it added.

UPMRC staff contacted her with the help of her visiting card found inside the bag & returned her valuables timely & conveniently. She also thanked the Lucknow Metro staff & gave a letter of appreciation for their dedication, commitment & integrity while terming its services as ‘A Trustworthy Companion”, an official said.
Mr Kumar Keshav, MD, UPMRC said, “It is our prime responsibility to provide a safe and comfortable travel experience to our commuters. We assure the people that not only them but also their belongings are safe & secure in our Metro system. On the humanitarian aspect, Lucknow Metro’s whole staff has discharged their duty responsibly to meet the expectations of the public. With the co-operation from the people, Uttar Pradesh Metro Rail Corporation Limited aims to provide a safe, secure and a barrier-free travel experience to all.”

NMRC Crosses 10, 000 Mark In New Year, Conducts Covid Testing For All Its Employees

NOIDA (Metro Rail News): The New Year has begun on a positive note for Noida Metro Rail Corporation Ltd. (NMRC) as it achieved the highest ridership of 10, 418 passengers on the first Monday of 2021 (04.01.2021) after resuming services post lockdown.  

“This rise can be attributed to the fact that passengers have faith in the safety standards of NMRC and consider the Aqua Line as a safe and secure mode of public transport. NMRC is also taking all necessary measures to ensure a safe journey for Aqua-Line commuters. The NMRC trains are also fully sanitised after each trip. The stations, platform and other “contact areas” like Call buttons of lifts, AFC gates, Handle belts of Escalators & Staircases, POS machines etc. are also sanitised at regular intervals. The E- Rickshaws are also regularly sanitised after every journey”, the NMRC said in a statement.

Covid Testing of NMRC Employees As part of the preventive measures being taken by NMRC to contain the spread of the Covid 19 virus and to safeguard its employees and their families, Noida Metro had conducted the RT-PCR test for all its employees on January 4. Around 371 employees got themselves tested in this medical drive. The reports of the tested employees were received by NMRC today on January 5 according to an official. 

According to the Reports received, all the 371 employees have tested negative for CoVID 19 virus. The RT-PCR testing was conducted at three locations in order to cover all the employees working in NMRC – the NMRC Headquarters in Sector 29 (Noida), NMRC Staff Colony in Greater Noida and Sector 51 Metro Station of the Aqua Line. The testing was carried out at all the above locations from 11 AM to 3 PM. The testing was done for NMRC staff, DMRC handholding staff and BECIL staff.

NMRC had coordinated with the Office of the Chief Medical Officer, Gautam Buddha Nagar to organise the medical camp at the above locations and for arranging the team for conducting the RT-PCR test in the NMRC premises. Employees were requested to carry their official I Card along with and a copy of their Pan Card to the testing centres for getting themselves tested.  NMRC has always proactively tried to take various measures in helping the Government in containing the spread of the Covid 19 virus.

“Even during the lockdown, the NMRC trains, stations, official premises and staff colony were regularly sanitised.  Even after resuming operations, NMRC implemented strict guidelines for passengers travelling in the Aqua Line to ensure the safety of all its passengers. All passengers are screened at the entry point of metro stations for temperature”, it added.

NMRC has also deployed staff at the stations to ensure that passengers follow the government guidelines of wearing face masks and maintaining social distancing. Passengers are also provided with hand sanitisers at the entry point. Only the passengers with a face mask are allowed inside the stations.  NMRC also encouraged Aqua-Line commuters to use cashless transactions for recharging their smart card or generating QR Ticket”, an official said.

JSPL Records Highest Ever Production & Sales in December 2020

– JSPL’s Angul, Raigarh & Patratu plants post record monthly production in December 2020 .

-JSPL’s Steel production increased by 20% (Y-o-Y) to 19.3 lakh tonnes in Q3FY21 .

– JSPL’s Steel sales increased by 12% (Y-o-Y) to 18.8 lakh tonnes in Q3FY21.

NEW DELHI (Metro Rail News): JSPL Steel operations reported their highest ever monthly production volumes with 7.27 lakh tonnes during December 2020. JSPL’s integrated steel plant in Angul reported the highest ever monthly production to 4.16 lakh tonnes, JSPL’s Raigarh steel plant also reported the highest monthly production to 3.11 lakh tonnes. JSPL also reported the highest ever monthly sales of 7.11 lakh tonnes in December 2020. 
The Company posted a record standalone Steel production of 19.3 lakh tonnes in Q3FY21 compared to 16.1 lakh tonnes in Q3FY20. JSPL’s Standalone Steel sales also increased by 12% (Y-o-Y) to 18.8 lakh tonnes in Q3FY21 compared to 16.7 lakh tonnes in Q3FY20. JSPL’s Steel exports increased by 18% (Y-o-Y) to 3.87 lakh tonnes in Q3FY21 contributing 21% to the total sales volumes.

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“We are proud of our dedicated workforce who achieved such an extraordinary increase in the production with existing capacity by way of optimizing various operating parameters without any Capex. We will achieve even greater heights in times to come,” said Mr V R Sharma, Managing Director, JSPL.

The company is moving with an excellent pace with breaking all the records even during the lockdown. JSPL has also been helping children and needy through JSPL Foundation.

Questions Arise as Chinese Firm Gets Contract For Construction Of Underground Stretch Of Delhi-Meerut RRTS Project

NEW DELHI (Metro Rail News): The financial bids were opened after obtaining the NOC on Technical Bid Evaluation from the Asian Development Bank (ADB). Of the five firms, Shanghai Tunnel Engineering Company Limited emerged as the L1 bidder.

“The National Capital Region Transport Corporation (NCRTC) has awarded a contract to a Chinese company, Shanghai Tunnel Engineering Company Limited, for the construction of a 5.6-kilometre underground stretch, from New Ashok Nagar to Sahibabad, of the Delhi-Meerut RRTS project”, according to a news report by The Print.


The NCRTC which is the nodal agency for the implementation of country’s first Regional Rapid Rail Transit System (RRTS) has said that the contract was awarded following the set procedure and guidelines which are adopted in all other cases.
“Now, all the civil work tenders of the 82-km-long Delhi-Ghaziabad-Meerut corridor have been awarded and the construction is going on in full swing to commission the project in time,” an NCRTC spokesperson said.

This is to be noted that Approvals have to be taken at various levels for bids that are funded by multilateral agencies and the same procedure was adopted in this matter too.

A controversy had erupted in June last year after the STEC emerged as the lowest bidder for the construction of the 5.6-km tunnel on one of the stretches of the Delhi-Meerut RRTS project amid a standoff between India and China along the Line of Actual Control (LAC) in Ladakh.

The 82-km-long Delhi-Ghaziabad-Meerut RRTS corridor is being funded by the Asian Development Bank (ADB) and procurement is governed by the guidelines of the bank and the government.

This time also, the movie is being questioned by many people who are raising their voices through social media platforms like Twitter. It is something very awkward specially when the country is setting in motion the Atmanirbhar Bharat Initiative.

Second Trial Run Conducted between PCMC and Phugewadi by Maharashtra Metro

PUNE (Metro Rail News): The Maharashtra Metro Rail Corporation Limited (MMRCL) on Sunday conducted a trial run on a 6-km-long stretch between the Pimpri-Chinchwad Municipal Corporation (PCMC) and the Phugewadi stations. The priority stretch falls on the PCMC-Swargate metro corridor.

A year ago in January 2020, the first trial run was held between PCMC and Sant Tukaram Nagar, a stretch spanning one km. The work on the stretch was expected to finish around April-May this year but was delayed by the Covid-induced lockdown. The train for the trial run consisted of three coaches and left the PCMC station at 1.30 pm and reached the Phugewadi station at 2 pm on Sunday.
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The trials are being held by the MMRCL to test various parameters of the project. Metro officials said that work for constructing the viaduct, laying tracks and installing the overhead traction cable network between the two stations has been completed. The trains that will ply in Pune will have three coaches and the capacity to hold between 950 and 970 passengers. One coach will be reserved for women. All coaches of the train are interconnected to facilitate movement from one coach to another. The trains are made of stainless steel and can run at a maximum speed of 90 kmph.

Elevated Metro Stations of Chennai Metro Phase-2 to Have Platform Screen Doors

CHENNAI (Metro Rail News): All elevated stations in the 118.9km phase-2 network will have platform screen doors (PSD) to prevent commuters from crossing or jumping on to the tracks according to official sources at CMRL.
Metro rail will construct 80 elevated stations to link a nearly 76km stretch in three corridors in the phase. In that, construction for a portion of the line on corridor-4 between Power House in Kodambakkam and Poonamallee may begin in 2021.
The detailed project report for the phase-2 project said while underground stations will have full platform screen doors from the platform to the ceiling, elevated stations will have half-height PSDs.

“PSDs are mainly provided at metro stations to ensure the safety and comfort of passengers,” the report said. And one of the major reasons, metro rail, said was, “It prevents accidental falls from the platform onto the lower track area, suicide attempts and homicides by pushing.” Phase-2 will have 48 underground stations covering nearly 43km according to a news report by TOI.


Other advantages of installing PSDs include preventing accidents when service trains pass through stations at high speeds, reduces the wind felt by passengers caused by piston effect which could in some circumstances make people fall over the tracks. The doors cut power consumptions in underground stations by preventing air-conditioned air from escaping and improve the sound quality of platform announcements as background noise from the tunnels and trains are reduced.

Land acquisition for Patna Metro depot to start soon

PATNA (Metro Rail News): The process of land acquisition for the Patna Metro depot near Patliputra ISBT at Mauza Pahadi on Patna- Gaya Road would begin soon. The Patna Metro Rail Corporation (PMRC) has identified a 76-acre plot and its social impact assessment would start within a week. District land acquisition officer, Pankaj Patel has said to a news agency.

“The PMRC needed 76 acres in Pahadi and Ranipur area. Once the social impact assessment is done, which will take around 45-days, we will start the process,” Patel said.

The depot will consist of two workshop bays with provision for two in the future, two inspection bays with provision for two in the future, 8 stabling lines which can accommodate 32 three-coach trains, and auto-coach washing plant. The administrative area will consist of an auditorium, training school, canteen and operational control centre.

Senior officials in the urban development and housing department said the construction work of ISBT rail depot would be complete before the priority corridor between New Patliputra ISBT and Malahi Pakri under the Corridor I.

Earlier, two depots were proposed, however, due to some changes in metro alignment, the Aitwarpur depot was dropped.
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Now, both the corridors have one depot near ISBT,” the officials said.

RRTS Trains to Run On Indigenous Tracks

NEW DELHI (Metro Rail News): The high-speed Delhi-Meerut Regional Rapid Transit System (RRTS) corridor will see trains that are designed to move at 180kmph. The tracks required to support such high-speed train movement will not only be state of the art but also indigenous.

The corridor, which will go via Ghaziabad, Duhai and Modi Nagar in Uttar Pradesh, will be India’s first RRTS facility. “The 82km corridor will connect Meerut to Delhi in less than an hour and civil construction has been going at a rapid pace,” said a spokesperson of National Capital Region Transport Corporation (NCRTC).
“RRTS will mark many firsts in terms of technology in the country. It will have unique ballastless tracks suitable for the high-speed design of 180kmph.
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The ballastless-track technology is currently not available in the country,” he said.

NCRTC said a track slab factory was being constructed in the Shatabdi Nagar casting yard in Meerut and would be completed in six months. “It will start production to meet the target of operationalising the 17km priority section between Sahibabad and Duhai by 2023 and the full corridor by 2025,” according to a news report.

The construction of all four stations in the priority section — Sahibabad, Ghaziabad, Guldhar and Duhai — and that of the Duhai depot are on. “The formation of viaduct has gained momentum with six launching gantries working round the clock and another two will be made operational soon,” he said, adding that all system and sub-system contracts were being implemented.

Shimla Toy Train booked to full capacity, Expected to run till January 31

SHIMLA (Metro Rail News): Citing favourable tourist season, the Ambala division has extended the Himalayan Queen Kalka-Shimla toy train till January 31. The two toy trains – Himalayan Queen and Vistadome Him Darshan Express are getting an overwhelming response and are being booked till January 10.

“The Himalayan Queen was resumed from October 20 onwards after closure for seven months due to the Covid-19 pandemic.
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The Vistadome Him Darshan Express was back on the tracks on December 16,” Kalka station superintendent Gokul Singh was stated saying.

However, the trains did not get good response initially, but as the days passed, Himalayan Queen picked up and by December 31, it was jam-packed. Gokul said the Himalayan Queen has seven bookings in the waiting till January 4.

“The Ambala division has extended the Himalayan Queen operations till January 31, which was earlier till December 31. The train acquired full occupancy in the last week of December and is booked till January 10”, he further added.

Driverless Operations On Delhi Metro’s Pink Line By Mid 2021

NEW DELHI (Metro Rail News): Delhi Metro Rail Corporation (DMRC) on Saturday announced that Pink Line will also have driverless operations by mid of 2021.”

After starting driverless services on the 37 km long Magenta Line (Janakpuri West – Botanical Garden), another major corridor of the Delhi Metro, the 59 km long Pink Line (Majlis Park – Shiv Vihar) will also have driverless operations by the mid of 2021,” DMRC tweeted.
In December last year, Prime Minister Narendra Modi inaugurated India’s first-ever driverless train operations on the Delhi Metro’s Magenta Line (Janakpuri West-Botanical Garden).
After both lines become driverless, Delhi Metro will have a driverless network length of about 94 kilometres, which will be approximately nine per cent of the world’s total driverless metro network.
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The Delhi Metro currently operates on a network of about 390 kilometres with 285 stations spanning 11 corridors (including Noida-Greater Noida).

ANI

New lines between Thane and Diva to help 100 more CSMT-Kalyan locals

MUMBAI (Metro Rail News): Passengers travelling on the Central Railway’s mainline between Chhatrapati Shivaji Maharaj Terminus (CSMT) and Kalyan station can expect around 100 new local train services.
“This will be made possible as work on the fifth and sixth railway line corridors between Thane and Diva railway stations is expected to be completed this year. Mumbai Rail Vikas Corporation (MRVC) has completed the work of laying 17 of the 20-km-long tracks for the additional railway lines between Thane and Diva railway stations”, according to a news report.
After the completion of the railway lines along with the segregation of outstation trains at Kalyan yard, 100 new local train services are likely to be introduced between CSMT and Kalyan station.
The girder-placing for a flyover at Mumbra, required for the construction of the railway lines, has been undertaken by MRVC and will be launched by the second week of this month. The work for the flyover is expected to be completed by February.
“The work on the railway lines between Thane and Diva stations is nearing completion and we’re aiming to complete it by June. Work on 31 minor and three major bridges, platforms and foot overbridges are also being completed,” an official was stated saying.

Singapore and Malaysia Terminate High-Speed Rail Project

SINGAPORE (Metro Rail News): A multi-billion-dollar high-speed rail link between Singapore and Malaysia’s capital Kuala Lumpur has been terminated. The two countries were unable to reach an agreement on the project after Malaysia sought changes because of the pandemic’s economic impact, according to a joint statement Friday. Malaysia will have to compensate Singapore for costs already incurred, the city-state’s transport ministry said in a separate statement.

The announcement came just after a Dec. 31 deadline for the second and final extension of the suspension of the project, which was first mooted a decade ago and given the green light in 2013. In June, the Southeast Asian neighbours had agreed to put the development, which has already incurred multiple suspensions, on hold again amid a discussion around costs.

The on-again, off-again 350-kilometre high-speed rail link would have cut travel time between the centres down to about 90 minutes versus more than four hours by car. Although flying between the two only takes about an hour, that’s a lot longer once airport check-in and security is taken into account.
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The service was due to start in 2026.“In light of the impact of Covid-19 pandemic on the Malaysian economy, the Government of Malaysia had proposed several changes to the HSR project,” according to the joint statement by Prime Minister Muhyiddin Yassin and Prime Minister Lee Hsien Loong.

Malaysia had proposed changes in the project structure, alignment and station design as well as advancing the start of construction by two years to give a boost to the economy battered by the pandemic, Malaysian Economy Minister Mustapa Mohamed said in a separate statement

Railway Minister Piyush Goyal Launches IRCTC’s Upgraded E-Ticketing Website

NEW DELHI (Metro Rail News): Railway Minister Piyush Goyal on Thursday launched an upgraded version of the e-ticketing website of the Indian Railway Catering and Tourism Corporation (IRCTC), which has personalized features.

“The Railways is committed to serving the nation, and constantly working to augment its services to further improve the rail travel experience. This upgraded e-ticketing platform for booking online Railway tickets will enhance passenger convenience”, he said.

He said the IRCTC should continue to work towards constantly improving the website and ensure that is second to none in the world as per the digital India mission and vision of the prime minister. In 2014, the Next Generation E-ticketing (NGeT) system was launched to provide seamless e-ticketing services – higher booking loads and a better user interface, through IRCTC.

The upgraded e-ticketing website and App will provide the next level of services and experience to rail users, a statement said.

“The railway customer has been the focus of the design of this new world-class website for booking of rail tickets. Novel user personalization features linked to the user login have been incorporated for the first time ever, along with customizations for seamless travel experience, one-stop train selection for booking, and integrated booking for meal and accommodation with tickets,” the statement added.

“This will greatly reduce the hassle in searching for stations and also save time in ticket booking. There will be simpler checking of the refund status on the user accounts page.
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Earlier this feature was not easily accessible.’ Regular’ or ‘Favorite’ journeys can be booked easily by automatically entering relevant details,” it added.