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DMRC issues new protocols for Resuming services

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Delhi Metro

NEW DELHI (Metro Rail News): The DMRC today issued new guidelines to be effective from September 7. “Initially, entry/exit of passengers will be permitted only through one or two identified Gates at each station. List of all such earmarked Gate numbers at each station will be made available on the website www.delhimetrorail.com and official social media handles (Twitter, Facebook & Instagram – @officialDMRC) of DMRC for public information shortly  Any change in number of Gates, as and when deemed necessary will also be updated there accordingly”, said DMRC in a statement.

  • Wearing of face mask/cover will be mandatory for all commuters during entry into the stations/trains and during the entire journey. Use of ‘Aarogya Setu App’ for updating health status by passengers will be advisable. 
  • All passengers will be required to undergo thermal screening and hand sanitisation at the entry/frisking point itself. Forty Five (45) major stations have been provided with ‘Auto thermal screening cum hand sanitisation machines’ whereas, rest of the Metro stations will be having provision of ‘Auto sanitizer dispensers’ for hand sanitisation and thermal screening will be done manually by ‘Thermal guns’This will be facilitated by DMRC/security personnel near the frisking/entry point. 
  • Passengers having temperature or sign of Covid-19 will not be allowed to travel. They will be directed to report to the nearest medical centre. 
  • “At the station, passengers will be required to follow social distancing for which stripe markers have been provided at frisking points, customer care, AFC gates etc. Similarly, signages are also placed on the platforms to ensure social distancing by passengers”, the statement further added.  
  • Only 2-3 persons at a time will be allowed to use Lift depending on the capacity of Lift. Similarly, passengers will be required to stand on alternate steps on escalators to maintain social distancing. 
  • Regular announcements will be made inside stations reinforcing the need for following new travel protocol to prevent spread of Covid-19. Besides this, Do’s and Dont’s guidelines in view of Covid-19 have been prominently displayed at all Metro stations and short audio-visual awareness films will also be run through LED screens available at prominent Metro stations. 
  • A team of around 800 officials/staff will be deployed for all stations to ensure the cleanliness and orderliness inside stations during revenue hours. In addition, they will regulate/stop entry of passengers to the station in case of crowd build up and violation of Social Distancing norms according to DMRC officials.
  • For crowd management, monitoring will also be done through CCTV cameras installed at stations/trains.
  • Divyangjan commuters will be facilitated by trained Customer Facilitation Agents ensuring proper social distancing and sanitization.

INSIDE METRO TRAINS

  • Passengers will be permitted to sit on alternate seats only in the train or stand, maintaining adequate social distancing. ‘Do not sit here’ stickers have been fixed on alternate seats to maintain social distancing inside the train.  
  • The dwell time (stoppage) of trains at each station will be increased by 10 seconds (from earlier 10-15 seconds to 20-25 seconds) so that passengers get sufficient time to board and alight. At interchange stations, the dwell time of trains will be increased by 20 seconds (from earlier 35-40 seconds to 55-60 seconds).
  • Pre-recorded audio/visual announcements will be made in all the trains regarding social distancing and wearing of mask.
  • Trains will be sanitised at terminal stations. Similarly, once they are back to Depots after the end of the day, they will again be thoroughly sanitised.
  • Train doors will be kept open at terminal stations to let fresh air infuse in the train.

TICKETING SYSTEM

  • Tokens will not be permitted for travelling to prevent transmission of virus through frequent touching/handling. Only Smart Card holders (including QR code users on Airport Express Line) will be allowed to travel, which can be recharged digitally by number of ways easily avoiding human interface.
  • Recharge of Smart Cards at the Ticket Vending Machines (TVMs) OR Customer Care centre will be through cashless modes only (debit/credit/Bharat QR code etc). TVMs will not accept cash.
  • New Smarts cards can be purchased at the Customer Care centres or Ticket counters through cashless modes (debit/credit card/Bharat QR code) only. 
  • For grievance redressal, passengers will be encouraged to register their feedback through digital means (email, social media, helpline etc.) only. Passenger complaint book at stations will be discontinued for the time being.

CLEANLINESS AND HYGIENE 

  • Regular cleaning of Metro stations will be ensured by prioritizing passenger movement areas such as concourse, passages, platforms, stairs, glass work, steel work etc. especially toilets which will be cleaned/ disinfected every 4 hours by disinfectants. 
  • All human contact areas e.g. lift buttons, Escalator hand rails, AFC gates touch points, customer handling points will be disinfected at stations every 4 hours or earlier as required.
  • Thorough disinfection of the entire station will be done during non-revenue hours in night. 

Hand sanitizers by passengers will not be permitted beyond 30 ml quantity. Public is advised to keep only pocket size hand sanitizers, if any, with them during the travel. It is also advised to travel with minimum luggage and avoid carrying metallic items.   

  • Parking facility will remain operational. However, Feeder bus services will remain suspended till further notice. 
  • Outlets/shops inside Metro stations will be permitted to operate as per prevalent government guidelines and subject to fulfilment of social distancing norms. 
  •  Various logistics have been provided at stations/trains for public for the containment of Covid-19 in Metro premises.
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Govt. releases SOP for Metro resumption across the country

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Govt. Release SOP for Metro Release
Govt. Release SOP for Metro Release

New Delhi (Metro Rail News) – Mr. Hardeep Singh Puri, Minister of State for Ministry of Housing and Urban Affairs has announced the SOP guidelines for metro operations in a media interaction.

“As per MHA order No 40-3/2020-DM-I(A) dated 29.8.2020, metro services will resume from 7th September 2020 in a graded manner.  For this purpose, SOP guidelines have been prepared by Ministry of Housing and Urban Affairs, which have been concurred by the Ministry of Home Affairs”, He said.

The Broad features of the SOP are as follows: –

  • 1. Metro operations to be resumed in a graded manner. Metros having more than one line should open different lines staring from 7th September 2020 onwards in a graded manner so that all corridors become operational by 12th September 2020.  Daily hours of operations may be staggered initially, which needs to be increased gradually with the resumption of full revenue service by 12th September 2020. Frequency of trains to be regulated to avoid passenger crowding at stations and in trains.​
  • 2. Stations/ entry-exit gates in containment zones to be closed.  
  • 3. In order to ensure social distancing, suitable markings at stations and inside trains to be done.
  • 4. Wearing of face mask to be mandatory for all passengers and staff. Metro rail corporations may make arrangements for the supply of masks on payment basis to the persons arriving without a mask.
  • 5. Only asymptomatic persons to be allowed to travel after thermal screening at entry into the stations.  Symptomatic persons should be advised to go to nearby COVID Care Centre/Hospital for testing/medical attention. Use of Aarogya Setu App to be encouraged.
  • 6. Provision of sanitizers to be made an entry into the stations for use by passengers. Sanitization of all areas having human interface viz. equipment, train, working area, lift, escalators, handrail, AFC gate, toilets etc. needs to be done at regular intervals.
  • 7. Use of Smart Card and cashless/online transactions to be encouraged. Tokens and paper slips/ticket to be used with proper sanitization.h.​Adequate dwell time at stations to be provided to enable smooth boarding/deboarding ensuring social distancing. Metro rail corporations may also resort to skipping of stations to ensure proper social distancing.
  • 8. Passengers to be advised to travel with minimum luggage and avoid carrying metallic items for easy and quick scanning.
  • 9. Operation of Heating, Ventilation and Air-Conditioning (HVAC) system as per the Central Public Works Department (CPWD) & Indian Society of Heating, Refrigerating and Air Conditioning Engineers (ISHRAE) guidelines. Intake of fresh air in the air-conditioning system to be increased to the extent possible.k.​Information, Education and Communication (IEC) campaign to be launched for passenger and staff through electronic/print/social media, poster, banner, hoarding, website etc.
  • 10. Metro rail corporations to keep close liaison with state police and local administration for regulating crowd outside the station and to deal with contingencies. 
  • “Based on above guidelines, Delhi, Noida, Chennai, Kochi, Bangalore, Mumbai Line-1, Jaipur, Hyderabad, Maha Metro (Nagpur) Kolkata, Gujarat and UP Metro (Lucknow) have prepared their SOPs. Government of Maharashtra has decided not to resume operation of metro during September 2020.  Hence, Mumbai Line-1 and Maha Metro operations shall commence from October 2020 or as State Government may decide further”, the statement released by MoHUA said.
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Piling work for Delhi Metro’s Magenta Line begins

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Delhi Metro
Image for representation purpose only

New Delhi ( Metro Rail News ) – Workers from Sam India Builtwell – Gulermak JV in the presence of Delhi Metro Rail Corporation (DMRC) officials today began test piling works at Majlis Park Station for constructing a 7.473 km elevated extension of Delhi Metro’s Magenta Line (Line-8) between Haiderpur Badli Mor and Ashok Vihar.Sam India – Gulermak JV was awarded this section (Package DC-03R) of the Delhi Metro’s Phase 4 project in June 2020 with a contract value of Rs. 766.12 crore and completion period of 30 months.

This package is the third and penultimate package, where construction work has started, of the 38.235 km Magenta Line (Line-8)’s 28.92 km extension from Janakpuri West – RK Ashram.Besides constructing this section’s viaduct viaduct, Sam India – Gulermak will build siding lines, a connection to the existing Mukundpur Depot, and 4 stations at Bhalswa, Majlis Park (interchange with Pink Line), Azadpur (interchange with Pink & Yellow lines) and Ashok Vihar. The line’s viaduct will also partly be integrated with a PWD flyover between Azadpur and Derawal Nagar on G.T. Road.

The 7 km underground section will consist of 6 stations at Derawal Nagar, Ghanta Ghar, Pul Bangash (interchange with Red Line), Sadar Bazar, Nabi Karim and RK Ashram (interchange with Blue Line.

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Faster construction works on seven Kolkata Metro’s elevated stations in the New Town area

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New six coach metro train in Salt Lake depot
New six coach metro train in Salt Lake depot of Kolkata Metro (Photo: KMRC)

Kolkata ( Metro Rail News ) – Works for the construction of seven elevated stations within a 7 km stretch in New Town area – an integral part of the New Garia–Kolkata Airport metro project has started in full swing

Rail Vikas Nigam Ltd (RVNL) the executing agency of the 32 km metro corridor had initially awarded the contract to IL& FS in 2014 but had to abandon the same in December 2018 as the company became bankrupt. After a considerable period of time, the contract was handed over to Simplex but the latter too went into liquidity.

“There has been a lot of delay due to these issues of contractors. Ultimately we have awarded the contract to ITD after they emerged as the lowest bidder during this Covid pandemic period. They have started work and are mobilising their resources to begin work atall the seven stations. The stations are partially ready and so we are hopeful completing the balance work in the next two years,” said a senior RVNL official.

Sources in RVNL said that IL& FS could come up only with the structures of the stations though they bagged the contract in March 2014. They were extremely slow in executing work though they were supposed to finish it in three years time and missed the 2017 deadline.

The seven metro stations along this stretch are Titumir station adjacent to City Centre II, Central Business District (CBD) I (infront of Hidco Convention Centre), Kalakhetra, Convention Centre (infront of Eco Park), New Town, Sub CBD II and Sub CBD I near Novotel hotel.

A total of 24 elevated stations will come up on the New Garia- Airport project. RVNL has plans to start operation of the first phase from theterminal Kavi Subhas station to Hemanta Mukherjee station at the Ruby crossing from 2022.

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Kolkata Metro officials discuss plans to resume services

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Kolkata Metro/Representational image only

Kolkata (Metro Rail News): The Kolkata Metro officials conducted a long meeting at Metro Rail Bhavan to review the preparedness of commencement of services after it is going to reopen after six months.

The meeting was conducted a day after the State government issued a notification mentioning Metro Rail will be permitted to run in a graded manner with effect from September 8.
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Metro officials reviewed the sanitisation work of Metro stations and rakes at a high-level meeting held at Metro Rail Bhavan today. During this meeting, attended by senior officers of Metro Railway, instructions were given to the concerned departments to sanitize all stations and rakes of Metros regularly to contain the spread of Coronavirus.

The East-West Metro corridor’s Phoolbagan station may soon have its inauguration after metro rail services resume. “The infrastructure of the Phoolbagan station is complete.

The Commissioner of Railway Safety (CRS) had already inspected East-West Metro’s 3km stretch from Salt Lake Stadium till the Sealdah crossover and the underground Phoolbagan station,” said an official. The East-West Metro has 12 stations – Howrah Maidan, Howrah, Mahakaran, Esplanade, Sealdah, Phoolbagan, Salt Lake Stadium, Bengal Chemical, City Center, Central Park, Karunamoyee and Salt Lake Sector V. The first phase of East-West Metro connecting the city’s tech hub of Salt Lake Sector V with the Yuva Bharati Krirangan (Salt Lake Stadium) was inaugurated by Railway Minister Piyush Goyal on February 13, 2020.

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NMRC to resume services with reduced timings

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Noida Metro
Representational Image

NOIDA (Metro Rail News): Noida Metro Rail Corporation Ltd. (NMRC) is all set to resume its Aqua-Line services in Unlock 4 from 7th September 2020 (Monday).

“Travelling in the Aqua Line will be a different experience for metro commuters as it will be mandatory for all passengers to wear masks and follow the rules of social distancing and other rules and regulations issued by the Government”, Managing Director of NMRC Ritu Maheshwari said.

“In this regard, NMRC is making necessary preparations at all its stations and inside the trains to ensure that all passengers of the Aqua Line follow the guidelines laid down by the Government for prevention of the COVID 19 infection. The main objective of NMRC is to provide a safe travelling experience for its commuters with all specified safety measures and precautions to safeguard against spread of COVID-19″, a statement by NMRC said.

The measures being taken by NMRC are as follows :-

A. Operations and Frequency

  1. Metro services on Aqua Line will commence from 7th September 2020 (Monday).
  2. Initially, NMRC will run trains with reduced operational timings i.e. 7 AM to 11 AM in the morning and 5 PM to 9 PM in the evening with a frequency of 15 minutes from Monday to Saturday.
  3. On Sundays, the services will start from 8 AM to 11 AM and from 5 PM to 9 PM in the evenings.
  4. Temperature inside the trains will be maintained in the range of 24-30 degree Celsius. 
  5. As of now, trains will stop at all the stations, However, based on the future notification, stations falling in containment zones will remain closed for commuters. Such changes will be informed to the commuters through public notice, announcement and updating the NMRC website and applications.

B. Cleaning and Sanitisation of Trains and Stations

  1. Intensive cleaning and sanitization of station areas and the trains as a whole will be carried out daily during night hours. 
  2. Passengers’ contact area such as Call buttons of lifts, AFC gates, Handle belts of Escalators & Staircases, POS machines etc. at Stations will be sanitized at regular intervals. 

C. Passenger Screening and other Guidelines to be followed at the Stations

  • Only the passengers with face mask will be allowed.
  • Every passenger will be screened by Thermal sensors.
  • The limiting maximum temperature for travel permission will be 37.7 degree centigrade.
  • Passengers having “Aarogya Setu” app with Green status will be allowed.
  • Persons entering NMRC premises will have to apply hand sanitizer after screening
  • To ensure adequate Social distance, markings for standing the passengers have been made at 1 metre spacing at frisking zones, TOM counters and Platforms.
  • Commuters should avoid touching the AFC Gates while scanning the QR tickets or Smart Cards. 
  • On escalators, a gap of at least one step should be maintained between two users.
  • Generally, all lifts will be closed. However, in case of request for senior citizens & physically challenged passengers, lift will be made available on request.
  • Digital payments will be preferred.

D. Guidelines for travelling Inside the Trains

  1. Passengers shall maintain adequate social distance. For this purpose, suitable markings have been made inside the coaches.
  2. Crowd inside the train as well as at station/platform will be monitored through CCTV from the Control Rooms. If more crowd is are observed, entry at the station will be restricted. 
  3. Passengers will be advised to refrain from touching any surface inside the metro stations or trains.

E. Entry / Exit at Stations.

  1. At the following stations only one gate will be kept open for entry / exit, Sector – 101, Sector- 81, NSEZ, Sector-83, Sector -137, Sector-142,Sector-143, Sector – 144, Sector – 145, Sector – 146, Sector -147, Sector -148, Alpha -1, Delta – 1 and GNIDA Office.
  2. At following 6 stations, both entrance gates will be kept open for commuters: Sector – 51, Sector –50, Sector –76, KP-II, Pari chowk, Depot Station .

F. Information to the Public in the form of Signages, Announcements and Digital Displays

For information and awareness of the Commuters, provision of suitable signages and announcements have  been made available inside the stations and trains. 

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MMRC completes Construction of Vidhan Bhawan station box

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construction of Vidhan Bhavan station box
construction of Vidhan Bhavan station box

Mumbai ( Metro Rail News) – The Mumbai Metro Rail Corporation (MMRC) has completed the construction of station box of Vidhan Bhawan station (Package-1) on the Colaba-Bandra-SEEPZ Metro-3 corridor. The construction includes all four slabs – base slab, concourse slab, mezzanine slab and roof slab. The first of the stations that completed such construction was MIDC station (Package-7).

“Vidhan Bhawan station is being constructed by employing Cut-and-Cover method. It will have seven Entry-Exit points”, said MMRC.

‘’Vidhan Bhawan station will be one such station on the Colaba-Bandra-SEEPZ Metro-3 corridor that will witness heavy footfalls of office goers as it provides connectivity to New Administrative building, Vidhan Bhawan and Mantralaya’’, said Mr.
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Ranjit Singh Deol, Managing Director, MMRC.

The station is expected to see footfalls of more than 75,000 up-and-down commuters. The overall progress of Vidhan Bhawan station is 75.45%.

“The construction work of other stations of Package-1 including Hutatma Chowk, Churchgate, and Cuffe Parade is going well and expected to get completed within the time framework,” one official added.

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Thousands trapped in train as electrical problem erupts

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Paris (Metro Rail News) – Thousands of passengers were trapped overnight on high-speed TGV trains halted by electrical problems in southwestern France, some pleading for water, food or fresh air.

Frustrated travellers raised attention to their plight on social networks, posting images of children sleeping on floors and describing the challenge of staying masked for as much as 20 hours straight.

National rail authority SNCF on Monday apologized for “a series of electrical supply incidents” that started Sunday afternoon and halted traffic in southwestern France and disrupted travel from there to Paris.

Four high-speed trains, connecting Bordeaux with other cities in the region, were stuck on tracks into the night, with knock-on effects on other routes, SNCF said.

Passengers were taken back to their departure points overnight and Monday morning, then put on buses and other trains to eventually reach their destinations.

The problems came as millions of French people prepared to return to work and school this week — many returned Sunday by train from August vacations.

“Traffic isn’t expected to return to normal until Tuesday morning and an internal probe has been ordered”, said SNCF.

SNCF will reimburse all passengers three times the cost of their tickets and distributed masks, water and food, the junior minister for transport, Jean-Baptiste Djebbari said.

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Graded resumption of Delhi metro services from 7th September 2020 onwards

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The DC-09 Underground Work for Delhi Metro Phase 4 was won by the Afcons
Image Source: DMRC

NEW DELHI (Metro Rail News): The Delhi Metro services will be resumed in a graded manner in three stages from 7th to 12th September 2020 according to a statement issued by the DMRC Today. The DMRC said that the general public may avail services from September 7 onwards.

The metro services will resume in a phase-wise manner with the opening of Line-2 (Yellow Line) from Samaypur Badli to HUDA City Centre including Rapid Metro, Gurugram on 7th of September. The Corporation will further commence services on other routes in three stages with all being operational by 12th September.

“Train services will commence with adequate frequency as they were before 22nd March 2020 which may be increased or decreased as per requirement. However, due to an increase in dwell time of trains at stations, there will be a minor increase in time required for performing a trip”, the DMRC said.

“Trains will not stop at stations falling in containment zone and such stations will remain closed for public. Similarly, some of the stations may be skipped if social distancing is not adhered by the passengers”, said Mr. Anuj Dayal, Executive Director of Corporate Communications at DMRC.

The details of the resumption plan is given in the table:-

 Date of resumption of Metro servicesLine(s) on which Metro services resumingPassenger Service Timings
STAGE-17th September 2020 onwardsLine-2 (Yellow Line) from Samaypur Badli to HUDA City Centre including Rapid Metro, GurugramMORNING(4 Hours only)(7 AM to 11 AM)EVENING (4Hours only)(4 PM to 8 PM)
9th September 2020 onwardsIn addition, Line-3/4 (Blue Line) from Dwarka Sec-21 to Noida Electronic City/Vaishali & Line-7 (Pink Line) from Majlis Park to Shiv Vihar
10th September 2020 onwardsIn addition, Line-1 (Red Line) from Rithala to Shaheed Sthal New Bus Adda, Line-5 (Green Line) from Kirti Nagar/Inderlok to Brig. Hoshiar Singh (Bahadurgarh) & Line-6 (Violet Line) from Kashmere Gate to Raja Nahar Singh (Ballabhgarh)
STAGE-211th September 2020 onwardsIn addition to stage-1 Lines, Line-8 (Magenta Line) from Janakpuri West to Botanical Garden & Line-9 (Grey Line) from Dwarka to Najafgarh will be also made operationalMORNING(6 Hours only)(7 AM to 01 PM)EVENING(6 Hours only)(4 PM to 10 PM)Above timings are applicable for lines resumed at Stage-1 also
STAGE-312th September 2020 onwardsIn addition to stage-1 & 2 Lines, Airport Express Line from New Delhi to Dwarka Sec-21 will be also operationalServices on all lines will be available throughout the day(6 AM to 11 PM)

Above timings are applicable for all Lines
The details shared by DMRC.
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VNC-KEC JV bags Duhai Depot contract of Delhi Meerut RRTS Corridor

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Metcon-CP JV wins Architectural finishing contract for two stations of Delhi-Meerut RRTS Corridor
Metcon-CP JV wins Architectural finishing contract for two stations of Delhi-Meerut RRTS Corridor

New Delhi ( Metro Rail News ) – The Duhai Depot cum Workshop of the 82.15 km Delhi – Meerut (RRTS) Line works under Package 5A’s was given to consortium Vijay Nirman Company Pvt. Ltd. – KEC International Ltd after the financial bid was opened on Sep 1, 2020, as the firm emerged as the lowest bidder for the depot work. The cost of the project is Rs 279.07 crores.

Duhai Depot is located on the northern end of 18 km priority corridor section (Sahibabad – Duhai EPE).
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The Bombardier is providing train sets for the project.

Financial Bid Values:

Name of The CompanyBid Values
VNC – KEC JVRs. 279.07 crore
URC Construction Pvt Ltd.Rs. 286.22 crore
Sam (India) Builtwell Pvt. Ltd.Rs. 292.30 crore
ISGEC Heavy Engineering Ltd.Rs. 292.42 crore
Ahluwalia Contracts (India) Ltd.Rs. 297.96 crore
IRCON International Ltd.Rs. 308.61 crore

There were six bidders participating in the process. Construction of Depot cum Workshop near Duhai RRTS Station (including Architectural Finishing, PEB, E and M and Road works) of Delhi – Ghaziabad – Meerut RRTS Corridor is included in the project.

The NCRTC had invited the bids but no estimated cost is yet known. After the financial bid evaluation, VNC – KEC JV will be issued a letter of award (LoA) in the coming days according to sources. The time frame of the work is shall be 730 days.

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