Lucknow metro says: Commuters enjoying fully contactless travel with Go Smart Card

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10/09/2020

LUCKNOW (Metro Rail News): Lucknow Metro has been vouching for Contactless Travel since the resumption of Metro services and considering their safety and health, passengers are showing a positive attitude towards the usage of Go-Smart Cards for an absolute contactless travel. These provisions and safety arrangements are giving passengers a sense of satisfaction and safety while travelling. Measures taken by UPMRC are leading to positive response among passengers in terms of footfall also. Among all others, Lucknow Metro is the only public transport that offers the provision of the total contactless travel experience by the usage of GoSmart cards. This mode of contactless travel benefits the passengers to a wide extent by making their journey safe and carefree.

The key highlights & Unique features of contactless travel through GoSmart Card are:

No currency exchange; facility of online recharge through net banking, debit card as well automatic TVMNo actual tapping of the GoSmart card on the card reader of AFC Gates. AFC gate equipped with a special sensor that scans the card when brought close to it right from entering the station, boarding the train and exiting the station, no physical contact with any object except for the sanitized metro seat. GoSmart Card saves both time & money with no need to stand in queue for buying tokens 10% fare discount on each travel facilitates buying of multiple tokens for co-passengers through cashless transaction via GoSmart card With GoSmart card users can avail & enjoy free Wi-Fi facility at Metro stations Contactless GoSmart card is compact, portable & is available for sale at all the Metro stations.

Shri Kumar Keshav, MD, UPMRC today took a visit to many metro stations starting from CCS Airport Metro station in the morning. He said, “I request our commuters to use GoSmart card to experience absolute contactless metro travel. The well-being of our commuter is paramount for us for which we encourage cashless transaction with the special facility of dispensing multiple tokens from GoSmart card.” The public can be rest assured with peace of mind in comparison to other modes of the public transport system. UPMRC is committed to the safety and security of its passengers by taking utmost care with strict compliance of guidelines & norms of the government.

Lucknow metro has specially designed & prepared comprehensive ‘Business Continuity Plan’ comprising all the safety measures, instruction & regulations for ensuring the safest travel to its commuters.This plan can be easily accessed and downloaded from our e-platforms. Public Relations Department Uttar Pradesh Metro Rail Corporation

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Noida Metro makes a comeback

By

M K Rai

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09/09/2020

0

Noida ( Metro Rail News) – Noida Metro Rail Corporation Ltd. (NMRC) successfully commenced operations on the
first day of opening the Aqua Line for the general public at 7 AM on monday. The NMRC staff seemed ready in New Normal mode to welcome the passengers in the Metro system and guide them through all the new
procedures that have to be followed by the passengers for travelling in the Aqua Line.
On the first day of operations after the end of lockdown, NMRC recorded a ridership of
approx. 200 passengers after operating the trains from 7 AM to 11 AM in the morning at a
frequency of 15 minutes. In the evening NMRC will be operating from 5 PM to 7 PM with a 15
minutes frequency.
All the passengers were screened at the entry point for temperature. Their hands were
also sanitised at the entrance, post which they were allowed to enter the Metro premises. The
NMRC team also ensured that the passengers maintained adequate social distancing and
stood on the floor markings made at the stations, platforms and inside the trains.
The NMRC trains were also fully sanitised after each trip. The stations, platform
and other “contact areas” like Call buttons of lifts, AFC gates, Handle belts of
Escalators & Staircases, POS machines etc. were also sanitised at regular intervals.
Constant announcements were also being made at the stations and inside the trains
to generate awareness among passengers and to urge them to follow the guidelines. The
NMRC stations and trains were being NMRC constantly monitored at the Control Centres with the help of CCTV cameras.
“The passengers also cooperated fully with the NMRC staff and adhered to all the
guidelines prescribed by NMRC for their safety”, said a statement released by NMRC.

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After a wait of 171 days, Pink and Blue lines of Delhi Metro to start today

By

M K Rai

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09/09/2020

0

New Delhi (Metro Rail News) – The DMRC is going to open its pink and blue lines today as part of the Stage-I of graded resumption of Metro services, the Delhi Metro will resume operations after 171 days on its Blue Line i.e, Line-3/4 from Dwarka Sec -21 to Electronic City/Vaishali (65.35 km/58 stations) and Pink Line i.e, Line-7 from Majlis Park to Shiv Vihar (57.58 km & 38 stations) from Wednesday.

“From today onwards, services will be available on both of these Lines from 7:00 AM to 11:00 AM in the morning and from 4:00 PM to 8:00 PM in the evening along with Yellow/Rapid Lines which are already operational since yesterday as per the given timings”, the DMRC said in an statement.

The re-opening of these two Lines will ensure availability of nine of the existing 28 interchange Metro stations from today as given below:

Rajouri Garden (Blue Line & Pink Like)
INA Delhi Haat (Yellow & Pink Line)
Mayur Vihar Phase – I (Blue Line & Pink Line)
Karkarduma (Blue Line & Pink Line)
Rajiv Chowk (Blue Line & Yellow Line)
Yamuna Bank (Blue Line 3 & 4)
Anand Vihar ISBT (Blue Line & Pink Line)
Azadpur (Pink Line & Yellow Line)
Sikanderpur (Yellow Line & Rapid Metro)

“The list of Gates which will remain open for entry of passengers at each station along with all necessary updates are available on the home page of Delhi Metro’s official website www.delhimetrorail.com for easy access of the passenger information”, said Mr. Anuj Dayal.

In addition to above Lines, 3 more Lines- Red Line i.e, Line-1 from Rithala to Shaheed Sthal New Bus Adda (Ghaziabad), Green Line i.e, Line-5 from Kirti Nagar/Inderlok to Brig. Hosihar Singh (Bahadurgarh) and Violet Line i.e, Line-6 from Kashmere Gate to Raja Nahar Singh (Ballabhgarh) will also resume services the day after i.e, from 10th September 2020 with the same schedule of 4 hours of passenger service each in the morning and evening under Stage-I plan of resumption of Metro services.

“Thereafter, rest of the remaining Lines (in addition to existing Lines of Stage-I) will also be re-opened under Stage -2 (Magenta Line i.e, Line-8 from Janakpuri West to Botanical Garden & Grey Line i.e, Line-9 from Dwarka to Najafgarh and Stage-3 (Airport Express Line from New Delhi to Dwarka Sec-21) of Graded resumption plan on 11th and 12th September 2020 respectively. Thus, the entire Metro network will be made operational for passenger services throughout the day from 12th September 2020 onwards as it was before 22nd March 2020 with all social distancing norms/guidelines to be followed by the passengers during the travel due to ongoing pandemic”, the statement added.

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Lucknow Metro open up its services with New Normal

By

M K Rai

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08/09/2020

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Lucknow ( Metro Rail News ) – After UPMRC restarted Lucknow Metro on monday it said that the people of Lucknow are happy and excited after the commencement of Lucknow Metro services as they have once again got an opportunity to travel with full comfort after the lockdown.

“Uttar Pradesh Metro Rail Corporation (UPMRC) is committed to the safety of its commuters and has taken all the necessary preventive measures & precautions to provide them a safe & secure commuting experience. Keeping in line with its mantra of committed passenger service, Lucknow Metro is yet again winning hearts with its paramount hygiene, cleanliness and regular sanitization at all Metro stations and inside trains”, it said in a statement.

On the first day of the resumption, UPMRC’s MD Mr. Kumar Keshav visited from Munshipulia to Hazratganj Metro station to examine the arrangements at the stations and the response of Lucknowites. He also interacted with the commuters to take feedback on the safety arrangements done by the UPMRC at stations and trains.

“A Business Continuity Plan has already been developed before restarting passenger services describing all the proper guidelines, regulation & instructions to be followed inside Metro premises. This plan is being shared with the people through electronic medium to make them feel confident that Lucknow Metro is the safest & most secure mode of travel”, added the statement.
MD, UPMRC Mr. Kumar Keshav said, “We have taken care of minutest of things when it comes to passenger safety and comfort. With the series of measures of cleanliness and sanitization undertaken by us, we are undoubtedly the safest public transport as compared to the other public transport modes available in the city. I welcome you all to give us an opportunity to serve you with nothing but the best.”.

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Delhi Metro back on track

By

M K Rai

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08/09/2020

0

The DC-09 Underground Work for Delhi Metro Phase 4 was won by the Afcons — Image Source: DMRC

New Delhi ( Metro Rail News ) – resumed its services on Yellow Line and Rapid Metro, as per the graded resumption plan, from on monday.

“Operations in the first four hours from 7:00 AM to 11:00 AM was smooth with approx. 7500 passengers availing the services. DMRC got complete cooperation from its commuters who availed the services for the first time in 169 days with all new norms of Metro travel in place owing to the ongoing pandemic”, said a statement released by DMRC.

“DMRC will also take all possible measures to ensure that services are smooth in the evening four hours (from 4:00 PM to 8:00 PM) as well”, it further added.

The Delhi Metro resumed services in a graded manner on Monday, with elaborate measures for crowd management and ensuring hygiene to check the spread of the virus. The Yellow Line connecting Samaypur Badli and HUDA City Centre in Gurgaon was the first one to be opened. The services resumed at 7 am with strict safety and social distancing measures in place.The trains will operate in batches of four-hour each from 7-11 am in the morning and 4-8 pm in the evening.

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Lucknow Metro resume services, hygiene & safety measures in place

By

M K Rai

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06/09/2020

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LUCKNOW (Metro Rail News): Lucknow M etro is all set to resume Metro operations from 7th September 2020 with state of the art facilities for the safest travel experience. Mr. Kumar Keshav, MD, UPMRC, on Sunday conducted an inspection & took an overview of operational preparedness from Hazratganj to Munshipulia, a day before the resumption of services.

A special interactive session was also conducted at CCS Aiport Metro station for media persons showcasing the safety measures adopted & other arrangements done by Lucknow Metro catering to the commuter safety, hygiene, health & protection.

‘Lucknow Metro has laid special emphasis on contactless travel, sanitization, social distancing, hygiene & cleanliness. Various rigorous steps have been undertaken to ensure a smooth, safe, secure and convenient commuting experience to the passengers”, a statement released by the UPMRC said.

Lucknow Metro MD with GoSmart Card edited — Lucknow Metro MD Showing GoSmart Travel Card

The following measures will encourage people to use Metro more often for daily travel:

Total Contactless travel with a GoSmart card: A GoSmart user enjoys a Total contactless trip right from entering the Metro station, boarding the train to exiting the premises. The automatic sensor of AFC gates detects the card from a distance without tapping it. So the only thing a GoSmart card user comes in contact with are the sanitized train seats

First Metro in India to use UV technology for token sanitization ensuring full passenger safety

First Metro with the cashless facility of multiple tokens/tickets with GoSmart card

Social distancing markings & signage at all stations to ensure an adequate gap among passengers while queuing up near Ticket Counters (TOMs), Ticket Vending Machines (TVMs), security check frisking point, entry-exit AFC gates, etc.

Social distancing marking has been done on alternate seats to maintain a sufficient gap between passengers inside the train

Frequently touched areas inside trains like grab rails, grab poles, grab handles, passenger seats & door surfaces from inside are sanitized regularly

All common contact points like entry-exit gates, baggage scanners, Ticket Vending Machines, AFC gates, escalator handrails, staircase railings, lift buttons, platform seats, etc are also sanitized regularly.

The government guidelines & Standard Operating Procedures (SOPs) are being complied with inside the Metro system.

UPMRC has developed a detailed Business Continuity Plan encompassing all the safety measures, instructions & regulations for passenger comfort & safety. E-copy of it can be easily accessed online by the commuters

According to guidelines of the Ministry of Housing & Urban Affairs (MoHUA), UP Metro has prepared SOP for train operations highlighting various important aspects related to commuter safety & security.

As per SOP, Metro will operate with normal timings as earlier from 7th September 2020 ie. 6 am to 10 pm & 16 trains will run with an interval of 5 mins 30 secs.

The trains will stop at every station & mask is mandatory. If anyone don’t have it they can buy it from the health desk.

Arogya Setu is recommended but not mandatory for commuters to regularly check and update status. In case any person doesn’t carry a smartphone his/her name & mobile number will be noted in the register.

The temperature of every commuter will be recorded at entry.

Commuters are advised to avoid carrying metal items in the train to facilitate contactless frisking.

It’s mandatory to sanitize hands & sanitizer will be available at every gate.

Metro trains & station premises to be sanitized at regular intervals to ensure maximum safety to passengers.

Lucknow Metro to provide Total Contactless travel compared to auto, e-rickshaw, and bus by using a smart card with no need of cash exchange & stand in queues. The entry gate will open by bringing the card near to the sensor without touching it.

Social distancing to be maintained by the following signage & alternate seating inside trains with regularly sanitized seats.

Tokens & smart cards both will be functional for commuting. For the first time in the country & in the metro sector, Lucknow Metro will sanitize tokens using UV rays to provide utmost safety to the commuters.

Mr. Kumar Keshav further added, “Lucknow Metro is city’s pride and provides the best passenger service to the public of Lucknow. For us, commuter safety & security is paramount and we are following all the guidelines of the government as per SOPs for safe train operations. We have laid special emphasis on personal hygiene, health & safety of the public which will be using Metro for daily commuting with the same enthusiasm & vigor as earlier. Lucknow Metro is the safest mode of travel and I request you all to cooperate with us in making Metro the most secure form of an urban transport system. Be positive and enjoy a peaceful traveling experience in your Metro. As Lucknow Metro resumes its operations, I welcome you all once again to travel by your own Metro with the same confidence & affection that you have bestowed upon us ever.”

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Delhi Metro ready to resume services after 169 days

By

M K Rai

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06/09/2020

0

New Delhi (Metro Rail News): Delhi Metro is ready to resume its services, which were suspended since 22nd March 2020 due to Corona pandemic, from tomorrow i.e, 7th September 2020 onwards from Yellow Line (Samyapur Badli to HUDA City Centre) in a staggered manner. Over a period of next five days i.e, by 12th September, rest of the Lines will also be made operational with all safety measures in place to check the spread of Covid-19 in the Metro premises which requires everyone to follow a new normal of social distancing, face mask and hand sanitisation.

“On this Monday and Tuesday, only the Yellow line (49 KM with 37 stations consisting of 20 underground and 17 elevated stations) will remain operational for a period of four hours each in the morning (7 AM to 11 AM) and evening (4 PM to 8 PM). Trains will be available with a headway varying from 2’44’’ to 5’28” (at different stretches) with 57 trains performing around 462 trips. The same will be further extended in a graded manner from 9th to 12th September along with other Lines”, said Mr. Anuj Dayal, the Executive Director of Corporate Communications at DMRC.

“The resumption of services with a new normal to prevent the spread of Covid-19 desires public to understand and co-operate with DMRC/CISF personnel on few aspects for a comfortable and safe commuting experience”, a statement released by DMRC said.
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The key guidelines are as follows :-

USE EARMARKED GATES ONLY: To maintain orderliness and regulate the flow of passengers with social distancing norms, only one or two gates will be kept open for entry /exit of passengers at a station. Therefore, passengers are advised to check the earmarked Gate number/location well in advance from DMRC website www.delhimetrorail.com
ABIDE BY NEW NORMS: Apart from regular frontline staff at the stations, DMRC has made additional deployment of around 1000 officials/staff across the line(s)/network to assist and guide passengers in the wake of new norms of Metro travel which may take some time to settle in. All staff have been advised to manage the passengers with a positive and caring attitude in these testing times with an initial focus on sensitising rather than punitive, on new norms to be followed continuously during the journey for their own and everyone’s safety. All passengers are appealed to cooperate with the personnel on duty and keep listening to announcements on guidelines to be followed or updates on journey/services if any.
TRAIN REGULATION: Though DMRC is making all-out efforts to provide its passengers with a continuous and seamless travel experience, however, with the carrying capacity of a train drastically reduced to around 20% of the pre-lockdown period due to social distancing norms, it will be a challenge to regulate the passengers who may head to a station with the expectations of the pre-lockdown travel experience by the Metro. Therefore, in this changed scenario, the public is advised to:-

a. Avoid unnecessary travel as far as possible. Try to stagger travel timings for office/home/other works to the extent possible so that the carrying capacity offered with new norms can be reasonably utilised by creating a travel pattern in which people are not rushing to the station in morning or peak hours only. Rather, they are coming equitably at all hours of the operational timings of the Metro services to ‘break the peak’- a requirement of the present times. Besides ‘Break the Peak’, DMRC appeals to commuters to ‘Talk Less’ during travel in the Metro to prevent the possibility of short-range aerosol transmission.

b. To prevent the overcrowding in trains/stations, situations might arise wherein, DMRC may have to opt for starting certain empty trains from terminal stations or short loop some trains to manage the crowded zones on a particular route/section. This dynamic regulation of train movement will be based on the ground situation at given hours and one may have to skip a train or two, leading to extra time in completing the travel. Similarly, dwell time is also increased by 10-20 seconds at stations for boarding-deboarding to ensure social distancing. This may also increase the total travel time in a journey by a few minutes. In view of these factors, passengers are advised to keep extra time of about 15 to 30 minutes for each travel, to be on time for their desired destinations.

c. Use of ‘AarogyaSetu’ app with regular health status update is advisable for commuters with smart phones.

CASHLESS TRANSACTIONS: Be a smart passenger and carry your smart card with you while heading for the Metro. It is contactless, easily rechargeable through online modes and offers a discount up to 20% on every travel. Tokens will not be available at the stations for the time being as they need frequent human interface for travel transactions and pose a risk of Coronavirus infection so a SMART CARD IS A MUST for travel. Transactions involving the exchange of cash for recharge/refund of smart cards will not be permitted for the time being as the physical handling of currency may lead to transmission of coronavirus. The commuters are requested to cooperate with DMRC staff in this aspect to prevent the spread of virus.
No SERVICE IN CONTAINMENT ZONES: Since Delhi Metro operates in Delhi-NCR, it will not be providing services to such stations which fall under the containment zones for any given day in any of the state(s). State governments of Delhi, Haryana and Uttar Pradesh notify such zones on a regular basis on their websites. If any of the station(s) happen to fall in such zone, the same will also be made public through announcements at stations/trains and through social media updates as and when brought to the notice of DMRC by authorities concerned or observed by DMRC officials who will also keep a check on the daily updated list of containment zones on respective websites. Since most of the Metro stations lie on the median of the roads, there is a slim chance for stations to fall in the containment zone as a regular practice.
CIVIL DEFENCE VOLUNTEERS/ANTIGEN TESTING OF STAFF: For better management of crowd at/outside stations, DMRC is also in touch with the authorities to provide around 1000 civil defence volunteers. Some major stations have also been identified where law enforcement agencies such as local police, etc., will be roped in to monitor law and order situation outside vulnerable areas. Also, a request has been made to the authorities to arrange for the antigen testing of around 15000 staff of DMRC who will be handling the public throughout the day now. This will go a long way in ensuring COVID free atmosphere in running the services.
TRAVEL LIGHT: Public is advised to travel with minimum luggage and avoid carrying metallic items for a faster frisking at entry points. Keep only pocket-size hand sanitizers, if any, during the travel. Hand sanitizers will not be permitted beyond 30 ml quantity from the safety point of view.

Delhi Metro operates 389 KM of Metro network with 285 stations in Delhi-NCR including Rapid Metro in Gurugram and Aqua Line of Noida-Greater Noida Metro. About 70% of its passengers used to travel by using the Smart Cards. Overall passenger journeys performed in a day before the Covid-19 stuck our country was around 60 lakhs.

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NMRC team conducts detailed inspection of Aqua line, fine on spitting and travelling without mask

By

M K Rai

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06/09/2020

0

Noida (Metro Rail News): Noida Metro Rail Corporation Ltd. (NMRC’s) Operations team conducted a detailed inspection of the complete Aqua-Line on Saturday to check out the health of the Metro system and to avoid any last-minute glitches in Metro Operations when it reopens on 7th September 2020. The inspection was carried in the presence of Mr. Ravindra Saxena, Chief Operating Officer (NMRC) and other officers of the Operations, Electrical and Rolling Stock team.
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“All the systems were thoroughly checked by the officials. All the officials travelled in a Rail Motor Trolley to check the tracks and signalling from the Depot station in Greater Noida to Sector”, a statement released by NMRC said.

The inspection was also done to check the preparedness of NMRC for beginning Metro
services after the lockdown of almost 5 months and to fill lapses, if any.

Fine On Spitting And Travelling Without Mask

To ensure strict compliance of the guidelines which have been issued by NMRC for travelling in the Aqua Line, NMRC will be imposing fines on commuters who are found travelling without masks and spitting inside Metro stations and trains or any other metro premises.

“Passengers found spitting inside Metro stations, trains or any other metro premises will have to pay a fine of Rs. 100 at the first time and Rs. 500 for any subsequent occurrence. Passengers found travelling without masks in the Metro trains, stations or any other Metro premises will have to pay a fine of Rs. 500, said the statement.

“These penalties will be imposed strictly by the NMRC staff so that NMRC commuters follow the guidelines and help NMRC in preventing the spread of the Corona Virus”, said Mrs. Ritu Maheshwari, the Managing Director of NMRC.

To encourage Use of Cashless Ticketing, the NMRC is spreading the message of using cashless ticketing options among its
commuters like use of Smart Card and QR code generated by NMRCs mobile App.

NMRC currently has 3 ticketing option

Use of Contactless Smart Card Use of QR code generated by NMRCs Mobile App. This QR code can also be scanned without touching the smart phone with the Automatic Fare Collection (AFC) gates.
Use of paper generated QR Code which can be purchased from the Metro stations.
“NMRC is encouraging its commuters to use the first two options as much as possible to
help in minimising human contact and help in keeping our commuters safe”, said Mrs. Maheshwari.

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Gurugram District Administration to appoint supervisors and nodal officers for helping DMRC in metro operations

By

M K Rai

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05/09/2020

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Gurugram metro — Representational image only

New Delhi (Metro Rail News): The district administration will appoint a supervisor each for all five metro stations in the city falling on the Yellow Line for close coordination with the Delhi Metro Rail Corporation (DMRC) so as to ensure smooth operations when the metro service restarts on Monday. The district administration held a meeting with DMRC officials on Thursday and discussed measures to prevent crowding at metro stations and also to ensure screening of passengers is done effectively for Covid-19.
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Deputy Commissioner Mr. Amit Khatri said that a supervisor would be appointed for each of the five stations — Guru Dronacharya, Sikanderpur, MG Road, Iffco Chowk, Huda City Centre — to coordinate with local DMRC officials and a nodal officer will be appointed to coordinate the entire exercise of resuming the operation and safe movement of passengers. “All efforts would be made to prevent crowding and to ensure safe movement of passengers,” he added.

He further said steps would also be taken so that autos and rickshaws outside stations are regulated in a proper manner and the commuters do not face any problem in last mile connectivity.

DMRC will also motivate passengers to download the Aarogya Setu application on their mobile phones and there would be signages for entry and exit, standing and keeping distance, he added. Each passenger will be allowed to sit on an alternate seat inside the train and tickets will be issued only through digital transactions. The trains would be sanitized after every trip according to official sources.

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India’s First Bullet train project to see a delay of five years

By

M K Rai

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05/09/2020

0

New Delhi (Metro Rail News) – As low participation by Japanese companies is being seen while tenders have been cancelled because of lower rates quoted by bidders, India’s first bullet train project is stuck on multiple fronts — and staring at a delay of around five years.

The Indian Railways is now expecting the project to be commissioned fully by October 2028 with a five-year delay to its estimated time frame of December 2023.

The revised timeline has been decided after discussing with the concerned authorities.

The 508-km Mumbai-Ahmedabad High-Speed Rail Corridor is being constructed with an 80 per cent loan from Japan at 0.1 per cent interest and a 15-year moratorium, with the system to be built mostly with Japanese technology on the lines of the Shinkansen.

India had been keen on opening at least a portion of the project by August 2022, to coincide with 75 years of Independence. And the Railways officially maintains that the original timeline is still in place.

“As per the feasibility study, the target date for the completion of the project is December 2023,” said a spokesperson of the National High Speed Rail Corporation Limited (NHSRCL), the implementing agency, which was set up in 2016 with equity participation by the Rail Ministry and the Maharashtra and Gujarat governments.

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