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EXCLUSIVE INTERVIEWQuestion 9. Sustainability is a growing concern globally. How is JCW incorporating eco-friendly practices into its manufacturing and service processes?All of our products are designed and manufactured with sustainability in mind. For our cleaning equipment, we source components from worldrenowned brands that also prioritise sustainability, such as Mitsubishi, SMC, Panasonic, Omron, and Sumitomo. These Japanese companies integrate sustainable development goals into their core brand values.Furthermore, we develop and produce a large number of products in-house. By doing so, we contribute to sustainability as well. Question 10. Could you shed light upon any specific water-saving or energyefficient features in your railcar washing systems?Our cleaning equipment uses water and recycles 100% of it during the cleaning process. Complete cleaning requires a large amount of water, which can be harmful to the environment and result in high operating costs. That is why all of our cleaning equipment uses recycled water only.Question 11. How do you customise your systems to suit the specific climatic and operational conditions of different countries?Of course, we customise our systems according to the country and the place. It varies from country to country. The dirt & stains can also vary from country to country even within same country. For instance, the dirt and stains found on train cars in Delhi can be very different from those in Mumbai. These differences are influenced by factors such as humidity, temperature, air pollution, vehicle mileage, and more. Therefore, the cleaning method is adapted based on the location where the equipment is installed, and we tailor our systems accordingly.Question 12. India%u2019s rail transport sector is expanding with projects in metro rail, RRTS, and high-speed corridors. How does JCW intend to explore potential opportunities in the Indian market?In India, we aim to incorporate the knowledge and expertise we have gained over the past 70 years in Japan, as well as from our global operations. Thereafter, as an Indian manufacturer of cleaning equipment, we would like to expand further and align our efforts with India's Make in India policy too.We already have a subsidiary company in India, and we are currently in the process of inquiring about various cleaning equipment throughout the country. As per our findings, the Indian equipment is not up to the mark by the Japanese standard. They might fit into the look of cleaning equipment, but their functionality and efficiency can be considered a little bit below the standard as per Japanese standards.For instance, if we install an air conditioner and then if it doesn't work properly, then it is a problem, right? Rather than seeing this as a business opportunity, we would genuinely love if India makes use of our cleaning devices. So being the oldest manufacturer of cleaning equipment in the world, I feel that India would greatly benefit from our company and our devices. And we also intend to follow the Swachh Bharat policy and respect that.Question 13. What message would you like to convey to the readers of Metro Rail News?As we know that India is a developing country and Indian railroads are under development and redevelopment. However, it will soon become the world's largest railroad powerhouse. The number of lines, the length of distance covered by the tracks, and the number of coaches would soon be the number one in the world. This is only possible with the right number of people and funding, of course.We are looking into having the best skills and experiences in order to make the Indian railway system the best railroad network in the world. We want to be a company that grows with the growth of the nation as well as the Indian railway system. To do so, we need many teachings of India and the Indian people. We also want to be a company that is loved by India, loved by Indian people and respected by everyone.