ONDC Integration to Ease the Journey of Bangalore Metro Commuters

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Bangalore METRO
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BANGALORE (Metro Rail News): The Bangalore Metro Rail Corporation Limited (BMRCL) is planning to integrate with the Open Network for Digital Commerce (ONDC), which will enable Namma Metro passengers to soon book tickets through a range of popular mobility apps.

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The ONDC platform’s collaboration with over ten mobility applications will offer commuters the flexibility to select their preferred application for comprehensive trip bookings. 

This initiative will enhance last-mile connectivity, empowering commuters to plan and pay for their entire journey, whether utilising an auto-rickshaw, boarding a BMTC bus, or riding the metro within a single application, such as Tummoc, Rapido, among others. The objective is to provide a seamless, door-to-door travel experience, thereby mitigating the challenges associated with navigating multiple platforms. 

This project is a part of a broader strategy aimed at integrating public transportation, facilitating easier connections across various segments of a journey. Commuters will soon be able to purchase metro tickets, recharge smart cards, and obtain bus passes through a unified digital platform. 

BMRCL has already initiated progress in this direction by partnering with a private technology company to enable metro ticketing via multiple applications. 

Additional measures include the implementation of QR code-based ticketing through WhatsApp, launched in 2022, and collaborations with Paytm and Amazon Pay for smart card top-ups and mobile ticketing. However, these solutions had previously failed to address first and last-mile transport requirements. This digital transformation is anticipated to promote public transportation usage by reducing wait times and enhancing accessibility.

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