Mumbai One App: Enabling the Vision of a Unified Digital Ticketing System for the City

During an interaction with Metro Rail News, Mr. Sanjay Mukherjee, IAS, Metropolitan Commissioner of MMRDA, explained how the Mumbai Metro has progressed from a predominantly paper-based ticketing system to a fully digital model. He emphasised India’s first unified ticketing platform, the “Mumbai One App”, which brings metro, railways, buses, and monorail services together on a single interface. Mr. Mukherjee expressed that moving from paper tickets to digital options has improved system availability, eased station-level congestion, and lowered operational costs. He reiterated that digital ticketing is no longer just a convenience feature; it has become a core component that strengthens operations, improves revenue, and makes public transport more convenient. Here are the edited excerpts:

Q1. What has been the scale and pace of Mumbai Metro’s transition from paper-based ticketing to digital platforms?

Over the last 3 years, the Mumbai Metro has undergone a rapid shift from a system that relied almost entirely on paper-based QR tickets to one where digital transactions form the majority of ticketing activity. According to Maha Mumbai Metro Operation Corporation Limited (MMMOCL), Metro Lines 2A & 7 now record more than 67% of daily ticketing through digital modes, compared to a more than 90% dependence on paper QR tickets in 2022.

This transition has helped reduce congestion at station counters, as fewer passengers now need to queue for paper tickets. It has also lowered the operational effort involved in handling physical tickets. As per the officials, this digital shift has not only improved day-to-day station management but has also positioned the system to support integrated and multimodal travel across the Mumbai Metropolitan Region (MMR).

Q2. What operational challenges did the metro face when it began with paper-only ticketing in April 2022?

When Phase 1 of Metro Lines 2A and 7 (Aarey–Dahanukarwadi) began operations in April 2022, the system depended entirely on paper-based QR tickets. These were issued through station counters, customer care points, and Ticket Vending Machines (TVMs). 

A very high volume of paper QR tickets had to be printed every day, which created steady pressure on both staff and equipment. Long queues were common at counters during peak hours, as every transaction involved issuing a physical ticket. The large consumption of paper rolls added to day-to-day operational costs, and the continuous printing of QR codes caused frequent wear and tear of the AFC equipment.

Additionally, the old system relied on heavy manpower that had to be deployed for cash handling, crowd control, and ticketing support, adding to operational load. According to officials, these early difficulties indicated that a shift to digital ticketing would be necessary to manage growing ridership and improve system efficiency.

Q3. How did the launch of the Mumbai 1 NCMC card support the vision of paperless ticketing?

The turning point came in January 2023, when the Hon’ble Prime Minister launched the Mumbai 1 National Common Mobility Card (NCMC) while inaugurating Mumbai Metro Line 2A & 7. Unlike closed-loop cards used in some other metros, Mumbai opted for an open-loop, bank-issued model, which allows wider usage and supports nationwide interoperability.

Key commuter products introduced:

Tourist Pass (Unlimited rides):

  • 1-Day Pass-80
  • 3-Day Pass-200

Store Value Pass:

  •  5% discount on weekdays
  •  10% discount on Sundays & national holidays

Trip Passes:

  • 45 trips-15% discount
  • 60 trips-20% discount
  • 25% discount for senior citizens, persons with disabilities, and students (up to Class 12)

Simultaneously, the Automatic Fare Collection (AFC) system was upgraded to accept about 30 NCMC variants issued by different banks, ensuring the system could support multiple card types. This phase resulted in around 35% adoption of paperless ticketing, along with reduced queues and quicker gate validations.

Q4. What additional initiatives were taken to widen access and support high-frequency commuters?

To make metro travel more accessible and convenient for regular commuters, MMRDA introduced several initiatives. One of the key steps was the launch of NFC-enabled wearable devices such as smartwatches, wristbands, rings, and keychains. These wearables allowed commuters to pass through entry gates quickly without needing to handle a card, making travel faster and more convenient.

In addition, MMRDA made its ticketing system more widely available by opening its APIs through the ONDC (Open Network for Digital Commerce) platform. This allowed third-party apps to integrate metro ticketing directly, creating more options for commuters to buy tickets without relying solely on the metro’s own infrastructure. Eight apps, including Pelocal, One Ticket, Yatri Railways, Red Bus, Trip Ozo, EaseMyTrip, Tummoc, Highway Delite, and Nav,i were connected through this system. According to officials, this integration helped in reducing marketing costs, reaching more users, and building a multi-partner ticketing ecosystem for commuters.

Q5. How did the introduction of WhatsApp ticketing in October 2024 change commuter behaviour and digital adoption rates?

MMRDA conducted detailed studies on commuter behaviour and found that passengers preferred using platforms they were already familiar with for daily transactions. Based on these insights, WhatsApp ticketing was introduced in October 2024 to provide a simpler and more convenient way to purchase metro tickets. The adoption of this service was immediate: within a few months, WhatsApp accounted for 23% of total ticketing, paper ticket usage decreased proportionally, and queues at ticket counters were noticeably shorter. When combined with other digital ticketing modes, over 67% of all tickets were being purchased digitally. Officials described this development as Mumbai reaching a “digital tipping point,” showing that familiarity and ease of access were key factors in increasing digital adoption.

Q6. What operational improvements were observed after digital adoption increased?

MMRDA reported that the rise in digital ticketing led to noticeable improvements in revenue, AFC performance, and manpower utilisation across the metro system.

Ticketing Mode Shift

The rise in digital adoption brought a clear change in how commuters purchased tickets. Paper ticket usage dropped by around 33%, while NCMC cards grew to about 43% of the overall share. WhatsApp, which had no presence earlier, quickly reached nearly 22%, and mobile app-based options and other digital modes also increased from almost zero to a noticeable share.

Revenue Improvements

According to MMRDA, digital ticketing directly contributed to revenue performance. Peak-hour transactions became faster, helping convert more passengers quickly. The issues, including ticketing leakage and cash-handling discrepancies, led to a decline in cash transactions. The digital platforms, such as NCMC and ONDC-linked channels, also encouraged more recurring travellers, which improved revenue stability.

AFC System Benefits

The improvements were also visible in the Automatic Fare Collection system. Lower QR ticket printing reduced strain on AFC equipment, which led to fewer failures and less maintenance. NFC-based ticketing enhanced gate throughput and faster validation times, which optimised crowd movement during peak periods.

Manpower Optimisation

The shift to digital modes lowered the need for staffing at physical ticket counters, as fewer commuters depended on paper tickets. This transition also decreased the cash-handling tasks. As per the officials,  these operational changes not only extended AFC equipment life but also reduced the cost incurred per ticket.

Q7. Why is the Mumbai One App being seen as a game-changer for Mumbai, and how does this app improve the overall travel experience for people across the region?

The Mumbai One Unified Mobility App was introduced in October 2025, and it is India’s first platform to unify ticketing and travel information across Metro, monorail, suburban rail and bus services. The app integrates 11 operators, including Metro Lines 1, 2A, 7, 3 and the Navi Mumbai Metro, the Western, Central, Harbour and Trans-Harbour railway networks, bus services such as BEST, NMMT, MBMT and TMT, and the Monorail. More services like auto-rickshaws, radio taxis and other feeder modes are planned to be added.

Through this app, commuters can plan routes based on cost, time or convenience. They can also purchase tickets for different modes in a single transaction, which supports easy movement across the metro, bus and train systems. The app also covers first- and last-mile requirements and provides a unified wallet and a common QR system for all available transport modes.

Officials have described this platform as the foundation of “One MMR Mobility,” where the focus is on giving commuters one continuous travel experience rather than separating services by operator.

Q8. What does the Mumbai Metro’s ticketing transformation indicate for future urban mobility systems?

The ticketing transformation on Mumbai Metro Lines 2A and 7 shows how urban mobility systems are moving toward greater efficiency, financial stability, and commuter-focused design. The shift from lakhs of paper QR tickets to NCMC cards, NFC wearables, WhatsApp ticketing and, most recently, the Mumbai One app illustrates how a corridor can evolve into a fully integrated digital mobility model. According to officials, this journey proves that digital ticketing is no longer just an add-on for convenience. Instead, it has become a fundamental element that strengthens operations, supports revenue growth, and makes public transport more reliable..

In what ways the platforms like the Mumbai One app changing commuter behaviour and improving the overall travel experience across the city?

Digital ticketing isn’t just a tech upgrade, it is a behavioural shift. When our systems work seamlessly together, the city moves with far greater ease. And when mobility becomes intuitive through familiar platforms like WhatsApp and a single unified app, travel suddenly becomes simpler and far less stressful. Mumbai One App brings all operators together on one platform is already changing the way Mumbai moves, simplifying decisions, speeding up journeys, and reducing the stress of daily travel. At its heart, One MMR Mobility is about respecting people’s time and giving them one smooth journey across the entire region, no matter which mode they choose.


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Univastu India Bags E&M Work Contract for Mumbai Metro Line 4 & 4A

MUMBAI (Metro Rail News): Univastu India has secured an electrical & mechanical works  contract worth ₹391.76 Crores for Mumbai Metro Line 4 & Line 4A. The 32.32 km Mumbai Metro Line 4 (Wadala to Kasarvadavali) and its 2.7 km extension, also known as Line 4A (Kasarvadavali to Gaimukh), form the “Green Line,” a major elevated corridor connecting central Mumbai (Wadala) through Thane to the northern suburbs.

Originally, Mumbai Metropolitan Region Development Authority (MMRDA) awarded the Package CA-298 of Mumbai Metro to Larsen & Toubro (L&T). But now L&T has subcontracted this package to Univastu India. 

Contract’s Scope of Work: The contract includes the Construction of Design, Manufacture, Supply, Installation, Integration, Testing and Commissioning of Electrical & Mechanical works including 5 Years of Comprehensive Maintenance after 2 years of Defect Liability Maintenance Period for Mumbai Metro Line 4 and Extension Corridor (4a) of MMRDA against CA-298. 

The Scope also covers training, DLMP & CMP including supply of spares, special tools, testing and diagnostics equipment, jigs and fixture etc. for maintenance and repairs of the E&M for 32 Stations at main line and Depot for 5 Years of Comprehensive Maintenance after 2 years of Defect Liability Maintenance Period for Mumbai Metro Line 4 & 4A project-– E&M Works (22 Stations & 1 Depot).

Also Read: https://metrorailnews.in/electrification-contract-of-mumbai-metro/


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Hyderabad Metro: Demonstrating System Excellence Despite PPP Model Stress and Revenue Limitations

Metro Rail News conducted an exclusive interview with Mr. K.V.B. Reddy, MD & CEO of L&TMRHL. In the discussion, Mr. Reddy outlined the operational performance of Hyderabad Metro, highlighting its 99.99% punctuality and overall system reliability. He also detailed the measures undertaken to improve ridership, including last-mile connectivity initiatives, multimodal integration through feeder services, and partnerships in e-mobility solutions.

Mr. Reddy explained that L&TMRHL’s decision to exit the project was based on long-term financial sustainability considerations. He further discussed the need to strengthen the ecosystem for PPPs in large infrastructure projects. According to him, policymakers should continue to develop frameworks that combine private-sector operational expertise with public-sector stability, while private entities must account for long gestation periods and the service-oriented nature of urban transit systems. He said that with transparent processes and shared accountability, PPPs can remain a viable model for urban mobility in India. Here are the edited excerpts: 

1. Could you walk us through your illustrious professional journey spanning over 4 decades?

My journey over the last four decades has spanned power, infrastructure, and large-scale public mobility systems. I began in 1983 with NTPC Delhi as an Engineering Executive Trainee and spent over 12 years building a strong foundation in planning and systems operations. After rising to Manager (Planning & Systems – NCR), I moved to Essar Group in 1995, where I spent 22 pivotal years leading diverse EPC and power-sector projects, eventually heading Essar Power Limited as CEO. In 2017, I took charge of L&T Metro Rail (Hyderabad) Limited, leading the ₹20,000-crore Hyderabad Metro Rail Project world’s largest PPP metro system. Under this journey, the Metro has grown into a backbone of Hyderabad’s mobility, having carried 780 million commuters until 31st October 2025. Professionally, the transition from power systems to urban mass transit gave me the opportunity to apply technical, commercial, and strategic experience to a project that directly serves citizens daily. It reinforced my belief that integrity, fairness, and disciplined execution remain the timeless pillars of impactful leadership.

2. What have been your key learnings from handling a project of this scale and complexity under constant public and political scrutiny?

Managing Hyderabad Metro has shown me that transparency, responsiveness, and operational excellence are non-negotiable when you serve millions. A metro system is evaluated every minute by its users, and that shapes a leadership environment where accountability becomes instinctive. The Metro’s steady ridership growth crossing 780 million cumulative journeys has reaffirmed that when you consistently deliver safety, on-time performance, and reliability, public trust becomes your strongest asset. With Hyderabad ranking No. 1 in India for On-Time Performance at 99.99% in FY24, ahead of every other member metro system, it became clear that delivering service excellence under scrutiny requires relentless discipline, constant feedback loops, and empathy for daily commuter realities.

3. Hyderabad Metro, the world’s largest metro project built on a PPP model, has reached a critical juncture with  L&T’s decision to exit the project. Could you walk us through the primary commercial and operational factors that led to this decision?

Hyderabad Metro’s operational success has been unquestionably reflected in industry-leading KPIs such as Operating Revenue to Operating Cost ratio of 3.22, the highest among all Indian metros in FY24. The system is also highly cost-efficient, with a Service Operations Cost of just ₹4,861 per train hour, the best performance nationally.

However, PPP viability depends on long-term financial alignment, and evolution rate of ridership or rate of model shift across India including Hyderabad have evolved slower than originally forecasted. Even with good ridership the revenue curve of a ₹20,000-crore capital-intensive PPP project remains extended. Constraints in unlocking non-fare revenue in India, unlike global metros where it contributes nearly half of total income, also impacted long-term financial balance. The pandemic further disrupted early-year projections, creating structural imbalance. L&T’s decision was therefore a responsible business call ensuring that the system transitions into a framework that supports its long-term sustainability while safeguarding commuter experience.

4. Could you elaborate on L&TMRHL’s initiatives for first- and last-mile connectivity and sustainability?

Our philosophy has always been that a metro is only as strong as its accessibility. Over the years, we have strengthened multimodal integration through feeder services, e-mobility partnerships, expanded pedestrian access, and re-engineered interchange flows. These access improvements have played a major role in Hyderabad Metro reaching 216.77 million passenger journeys in FY24, making it one of the highest-utilised metro systems in the country. 

From a sustainability standpoint, Hyderabad Metro has emerged as one of the top performers in India, reflected in its Energy Efficiency KPI ranking among the top metros for FY24, driven by regenerative braking systems, LED-covered stations, rainwater harvesting structures, and solar capacity across depots. These infrastructural choices ensure that even as ridership grows, the environmental footprint per commuter continues to decrease, positioning Hyderabad Metro as a resilient, future-ready transportation system.

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5. What are the key successes of the PPP model that L&T demonstrated, despite the financial outcome?

Hyderabad Metro is a compelling showcase of what the PPP model can achieve even under financial headwinds. The project delivered engineering outcomes at par with global standards while maintaining India’s No. 1 On-Time Performance (99.99%), No. 1 Maintenance Performance, and the best Service Operations Cost in the country (₹4,861 per train hour). Its Cost per Passenger Journey of ₹20.04 is the second-best in India, demonstrating exceptional operational efficiency even when benchmarked against older, government-funded systems. Public acceptance has been equally strong, with the Metro crossing 780 million passenger rides. Beyond operational excellence, the Metro has catalysed urban transformation in IT corridors, business districts, and residential zones, validating the larger urban-development thesis behind PPP in transit.

6. What structural and policy gaps must India address to make PPPs more sustainable?

If India wants more PPPs in urban transit, financial and institutional frameworks must evolve to reflect ground realities. Metro projects require decades to mature, and ridership projections across Indian cities including Hyderabad have consistently stabilised more slowly than initial models anticipated. Even with strong KPIs, such as Hyderabad’s Operating Revenue to Operating Cost ratio of 3.22 (No. 1 nationally), farebox income alone cannot sustain a capital-intensive PPP system. India needs more enabling policies for non-fare revenue generation, land value capture, station commercialisation, and integrated urban planning. Flexible concession models capable of absorbing shocks like pandemics—are essential, as are ridership forecasting standards aligned with actual commuter behaviour. PPPs thrive when public and private expectations align around shared risk, long-term viability, and adaptive financial frameworks.

7. How is L&TMRHL coordinating with the Telangana government to maintain service continuity during this transition?

Our coordination with the Government of Telangana and HMRL has been structured, transparent, and continuous. Detailed system documentation, technical audits, and operations mapping are being conducted collaboratively to ensure the transition does not impact daily service. Even during this phase, the Metro continues to maintain India’s top performance standards, including 99.99% punctuality, best-in-country maintenance performance, and consistently high car availability. With cumulative ridership reaching 780 million by October 2025, the priority is to ensure that commuters experience absolute continuity. Every operational team signalling, rolling stock, station management, and safety is aligned with government bodies to keep service delivery smooth, reliable, and completely unaffected during transition.

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8. What financial structuring lessons can future PPP metro projects in India learn from Hyderabad Metro?

Hyderabad Metro highlights that long-term financial sustainability of PPP metros depends on diversified revenue, conservative ridership assumptions, and built-in flexibility. Despite having one of the strongest operational profiles in India ₹20.04 cost per journey (2nd best), ₹2.22 cost per passenger-km (2nd best), and the lowest service cost per train-hour (₹4,861) farebox-dependent PPP frameworks remain vulnerable to macro disruptions. 

Financial models must therefore explicitly factor multi-year gestation periods and allow periodic restructuring. Non-fare revenue and transit-oriented development must be central to the model rather than supplementary. Hyderabad Metro’s experience reinforces that PPP success rests not just on operational excellence but on financial constructs that evolve alongside the city and the economy.

9. What message would you like to convey to policymakers and private players exploring PPPs in urban transit?

PPPs are powerful engines for accelerating India’s transit infrastructure, but they demand long-term vision, calibrated risk-sharing, and policy ecosystems that evolve with real-world conditions. Hyderabad Metro’s operational performance top national rankings in punctuality, maintenance, and operating efficiency demonstrates what private-sector engineering, strategy, and discipline can deliver. The ridership of 780+ million ridership is proof of the social impact such partnerships can create. Policymakers should continue to foster models that blend private-sector expertise with public-sector stability, while private players must recognise the long gestation and public-service ethos intrinsic to urban transit. When rooted in transparency and shared accountability, PPPs can redefine mobility outcomes in India.

10. How do you envision the future of private-sector participation in India’s metro ecosystem?

The future will likely shift toward hybrid models where the private sector participates deeply in EPC, operations, technology, fare collection, and commercial development, even if full DBFOT structures evolve. India’s metros will require private innovation in areas such as AI-driven operations, energy management, digital ticketing, demand forecasting, and passenger experience. The performance benchmarks Hyderabad has set such as leading the country in punctuality, maintenance, and service cost efficiency show how private-sector capability elevates transit systems. As Indian cities grow denser and mobility needs intensify, public–private co-creation will become essential for delivering high-quality, financially resilient, and commuter-centric metro networks.


Join the 6th edition of InnoMetro to explore how the progressions in AI are improving the railway systems, including ticketing, rolling stock, and signalling. Witness the innovation from 200+ exhibitors at India’s leading show for metro & railways which is going to held on 21-22 May 2026 at Bharat Mandapam, New Delhi

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Indian Railways to Launch 9 New Amrit Bharat Trains

Railway Minister Ashwini Vaishnaw recently announced that nine new Amrit Bharat Express trains will be flagged off very soon. The new Amrit Bharat Express train will link West Bengal and Assam with Bihar, Uttar Pradesh, Karnataka, Tamil Nadu and Maharashtra. 

The 9 new Amrit Bharat Express has been mentioned below: 

1 Guwahati (Kamakhya) – Rohtak Amrit Bharat Express

2 Dibrugarh – Lucknow (Gomti Nagar) Amrit Bharat Express

3 New Jalpaiguri – Nagercoil Amrit Bharat Express

4 New Jalpaiguri – Tiruchirappalli Amrit Bharat Express

5 Alipurduar – SMVT Bengaluru Amrit Bharat Express

6 Alipurduar – Mumbai (Panvel) Amrit Bharat Express

7 Kolkata (Santragachi) – Tambaram Amrit Bharat Express

8 Kolkata (Howrah) – Anand Vihar Terminal Amrit Bharat Express

Amrit Bharat Express trains offer affordable, non-air-conditioned long-distance sleeper-class travel. PM Modi stated “The new Amrit Bharat trains mark a significant step in improving passenger comfort and connectivity. Other benefits include boosting commerce and tourism!”

Indian Railways launched the Amrit Bharat Express in December 2023 and has already operationalized 30 services. Indian Railways plans to expand the network further by adding new routes.


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Wabtec Expands Locomotive Services Capabilities in India

Wabtec Corporation and Indian Railways celebrated the start of locomotive service operations at the Siliguri Maintenance Shed in West Bengal, India. The shed expands Wabtec’s locomotive service capabilities in the eastern part of the country and marks a new service model in India by leveraging existing Indian Railways infrastructure and staff.

“The Siliguri Maintenance Shed represents another milestone in our partnership with Indian Railways,” said Sandeep Selot, Managing Director and Vice President, Wabtec Freight Business. “It will play a critical role in supporting reliability and availability of state-of-art locomotives deployed for border and strategic operations in the Northeast region of India and the gateway to Southeast Asia. This shed adds to our existing maintenance operations at Roza, Gandhidham, and Gooty, which combined will service Indian Railways’ 1,000 Wabtec locomotives across the country.”

The Siliguri Maintenance shed will support an Indian Railways’ fleet of 250 Wabtec Evolution Series locomotives. Wabtec will provide regular maintenance, supervision, material and warehouse management, shed control, logistics, and remote diagnostics. These services will support the locomotive fleet deployed on critical freight operations hauling commodities like food grains, fertilizers, cement and containers along the strategic gateway to 8 Northeastern states of India. 

“The Siliguri shed represents a unique partnership where Indian Railways provides the infrastructure and manpower, while Wabtec leads the technical supervision to ensure the fleet meets the key performance metrics including availability, reliability, and fuel efficiency,” said Rajneesh Sah, Senior Director, Freight Services, Wabtec. “We are focused on implementing maintenance practices that drive faster turnaround for the locomotive fleet in the critical Northeast region.”


Discover how AI is bringing the next phase of sustainable urban rail mobility for Viksit Bharat at InnoMetro 2026, India’s prime exhibition and conference for metro & railways which is going to held on 21-22 May 2026 at Bharat Mandapam, New Delhi

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DMRC to Introduce Integrated Last Mile Connectivity Services in Collaboration with Sahkar Taxi Cooperative Ltd. 

NEW DELHI (Metro Rail News): The Delhi Metro Rail Corporation (DMRC), in line with the vision of the Ministry of Housing and Urban Affairs (MoHUA), is set to introduce Integrated Last Mile Connectivity (LMC) services from metro stations to enhance passenger convenience and ensure seamless end-to-end urban mobility across the National Capital Region (NCR). 

The initiative is aimed at strengthening first- and last-mile access to the Delhi Metro network and addressing the growing concern of air pollution in Delhi by promoting the use of environment-friendly and efficient modes of transport.

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Delhi Metro has emerged as the backbone of public transportation in the National Capital Region, catering to millions of commuters every day. While the metro network provides fast, safe and reliable mass transit, access to convenient and affordable last mile connectivity remains a critical factor in ensuring a truly end-to-end travel experience. Recognizing this need, DMRC has taken a significant step towards improving passenger convenience by integrating organized last-mile mobility services with metro operations.

In this regard, DMRC has executed a Memorandum of Understanding (MoU) with Sahkar Taxi Cooperative Ltd. (STCL), a multi-state cooperative society and a cooperative based mobility service provider operating the mobility platform branded as “Bharat Taxi”. The “Bharat Taxi” platform is an initiative of the Ministry of Cooperation, Government of India, and is designed to promote cooperative based economic models while ensuring fair and transparent service delivery.

The collaboration between DMRC and Sahkar Taxi Cooperative Ltd. aims to provide affordable, reliable and safe last mile connectivity services from DMRC metro stations through bike taxis, auto-rickshaws and cab services. These services will offer commuters multiple travel options based on distance, time, affordability and convenience, thereby reducing dependence on unorganized or informal modes of transport.

Under the proposed arrangement, Sahkar Taxi shall operate Bike taxis, Auto Rickshaws and cab services on a marketplace (aggregator) model for Last Mile Connectivity initially from 10 identified metro stations. In addition, as part of the initial pilot phase, dedicated bike taxi services shall be deployed at two metro stations, namely Millennium City Centre and Botanical Garden, by 31st January 2026. The pilot deployment will help assess commuter response, operational feasibility and service effectiveness before further expansion.

A key feature of this initiative is digital integration to ensure a seamless passenger experience. The “Bharat Taxi” mobile application, available for download on Android and IOS platform, shall be integrated with the DMRC Sarthi application. Following this integration, door-to-door mobility services will be made available to DMRC commuters through a unified digital platform, allowing passengers to plan, book and access metro and last mile services in a single journey flow.

The integration of Apps will enable passengers to identify available last mile options at metro stations, obtain fare estimates, track vehicles, and complete their journeys conveniently. This digital approach is expected to improve transparency, reduce waiting time, and enhance overall service reliability for metro commuters.

Fare rates under this initiative shall remain competitive in comparison to existing market offerings. While peak-hour pricing may apply in line with demand variations, peak-time fare surges shall be capped to ensure affordability and protect passenger interests. The fare structure is designed to strike a balance between passenger convenience and the economic sustainability of service providers.

To ensure effective dissemination of information and enhance passenger awareness, appropriate signages shall be installed at metro stations informing commuters about the availability of last mile connectivity services, booking options and service locations. These measures will help passengers make informed travel choices and improve adoption of the services.

The introduction of integrated last mile connectivity services also aligns with DMRC’s commitment towards sustainable urban transportation. Road transport is a major contributor to air pollution in the National Capital Region, and inadequate last mile connectivity often leads to increased dependence on private vehicles. By facilitating easy access to organized bike taxis, auto rickshaws, and cabs, this initiative is expected to contribute towards reducing private vehicle usage, lowering vehicular emissions, and improving overall air quality in Delhi.

Through this initiative, DMRC aims to further strengthen its role as the backbone of environmentally responsible and passenger centric urban transportation in the National Capital Region. The integrated last mile connectivity framework is expected to enhance the overall attractiveness of public transport, encourage modal shift from private vehicles to metro based travel, and support broader national objectives related to sustainability, digital integration and cooperative development. 


Join the 6th edition of InnoMetro to explore how the progressions in AI are improving the railway systems, including ticketing, rolling stock, and signalling. Witness the innovation from 200+ exhibitors at India’s leading show for metro & railways which is going to be held on  21-22 May 2026 at Bharat Mandapam, New Delhi.

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Bullet Train Project: NHSRCL Awards Independent Safety Assessment Consultancy to Italcertifer S.p.A.

Italcertifer S.p.A. has received a Letter of Acceptance (LoA) from National High Speed Rail Corporation Limited (NHSRCL) for undertaking consultancy services related to the Independent Safety Assessment (ISA) for the Mumbai–Ahmedabad High Speed Rail (MAHSR) Project. 

PHOTO 2026 01 15 12 53 35

NHSRCL invited bids for this contract with a 2558 Days- deadline. Technical bids were opened on 1 Oct 2025 revealing that only 2 firms have submitted bids for the contract. The technical evaluation of the submitted bids occurred on 14 Nov 2025 and both the firm’s bids qualified. Then financial evaluation of the bids took place on 14 Jan 2026. During the financial evaluation round Italcertifer s.p.a was declared as the lowest bidder for the contract and received LoA from NHSRCL. 

Financial Bid Values 

Firms Bid Value 
Italcertifer S.P.A.₹ 53.6 Cr 
Aether Engineering Solutions Pvt Ltd₹ 147.4 Cr

Contract Duration: 2558 Days

Contract Scope Of Work: Selection of Consultant for Independent Safety Assessment (ISA) of Mumbai- Ahmedabad High Speed Rail (MAHSR) Project. 

The Mumbai–Ahmedabad High-Speed Rail (MAHSR) Project is a 508.17 km long under-construction high-speed rail line which connects Mumbai in Maharashtra with Ahmedabad in Gujarat through 12 stations. The stations have been mentioned below:

Stations: Mumbai (Bandra Kurla Complex), Thane, Virar, Boisar, Vapi, Bilimora, Surat, Bharuch, Vadodara, Anand/Nadiad, Ahmedabad, and Sabarmati


Join the 6th edition of InnoMetro to explore how the progressions in AI are improving the railway systems, including ticketing, rolling stock, and signalling. Witness the innovation from 200+ exhibitors at India’s leading show for metro & railways which is going to be held on  21-22 May 2026 at Bharat Mandapam, New Delhi.

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BMRCL Floats Worth Rs.4,187 Cr Civil Tenders for Bangalore Metro Phase 3

BANGALORE (Metro Rail News): Bangalore Metro Rail Corporation Limited (BMRCL) has floated tender for 3 major civil contracts of Bangalore Metro Phase 3. 

The Bangalore Metro Phase 3 spans 44.65 km and consists of two new metro corridors. The Phase 3 of Bangalore Metro aims to enhance connectivity in western Bangalore. The details of the corridors  have been mentioned below: 

Corridor Route  Length Total No. of Stations
Corridor 1Kempapura – JP Nagar 4th Phase32.15 km22 Stations 
Corridor 2Kadabagare – Hosahalli12.5 km9 Stations 

Tender 1 

Opening Date14 Jan 2026
Closing Date25 Feb 2026
Tender Id2026_BMRCL_262932_1
Tender NoBMRCL/Ph3/DD/P3/2026/145
Pre-Bid Meeting28.01.2026
Tender Security (EMD)Rs. 14.16 Crores 

Contract Value: Rs. 1415.65 Crores 

Contract Duration: 48 Months

Contract’s Scope of work: Construction of Elevated structures (Metro Viaduct, Rail cum Road Flyover & Stations) for a length of approx. 6.652 Km (5.012 Km in Corridor-1 & 1.64 Km in Corridor2) from Ch: +11.734 Km to Ch: +16.746 Km in Corridor-1 and from Ch: +4.620 Km to Ch: +6.260 Km in Corridor 2 and 3 Nos of Elevated Double Decker Metro Stations (Central Portion) viz . Vinayaka Layout, Papareddy Palya, BDA Complex Nagarbhavi in Corridor-1 and 1 No. of Elevated Station (Single Decker) at Sunkadakatte in Corridor-2 and Rail cum Road Flyover for a Length of 5328m including Depot Entry line (1.217 Km) from Corridor-1 to Sunkadakatte Depot and Corridor-2 to Sunkadakatte Depot and Depot Exit line, Loops and Ramps, Road widening, Utility diversion and other allied works of Bengaluru Metro Rail Project, Phase 3”.

Tender 2

Opening Date14 Jan 2026
Closing Date25 Feb 2026
Tender Id2026_BMRCL_262930_1
Tender NoBMRCL/Ph3/DD/P2/2026/144
Pre-Bid Meeting28.01.2026
Tender Security (EMD)Rs. 13.96 Crores 

Contract Value: Rs. 1396.10 Crores

Contract Duration: 48 Months

Contract’s Scope of work: Construction of Elevated structures (Metro Viaduct, Rail cum Road Flyover & Stations) for a length of 5.408 Km from Ch: +6.326 Km to Ch: +11.734 Km and 4 Nos of Elevated Double Decker Metro Stations (central portion) viz. Hoskerehalli , Dwaraka Nagar, Mysore Road and Nagarbhavi Circle including Rail cum Road Flyover for a Length of 5408m, Loops and Ramps, Road widening, Utility diversion and other allied works of Bengaluru Metro Rail Project, Phase 3”

Tender 3 

Opening Date14 Jan 2026
Closing Date25 Feb 2026
Tender Id2026_BMRCL_262879_1
Tender NoBMRCL/Ph3/DD/P1/2026/143
Pre-Bid Meeting28.01.2026
Tender Security (EMD)Rs. 13.76 Crores 

Contract Value: Rs. 1375.66 Crores 

Contract Duration:  48 Months

Contract’s Scope of work: “Construction of Elevated structures (Metro Viaduct, Rail cum Road Flyover & Stations) for a length of 6.521 Km excluding JP Nagar 4th Phase station from Ch: -0.330 Km to Ch: +6.326 Km and 4 Nos of Elevated Double Decker Metro Stations (central portion) viz. JP Nagar 5th Phase, JP Nagar, Kadirenahalli and Kamakya Junction including Normal Viaduct for a length of 826m and Rail cum Road Flyover for a Length of 5695m, Loops and Ramps, Demolition of Dollars Colony Junction Flyover, Road widening, Utility diversion and other allied works of Bengaluru Metro Rail Project, Phase 3”.


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Alstom Bags 5-Year Maintenance Contract for WAG-12B Electric Locomotives 

Alstom, global leader in smart and sustainable mobility, through its joint venture with Indian Railways (IR), Madhepura Electric Locomotive Private Limited (MELPL), has secured a contract to deliver maintenance activities for WAG-12B locomotives at IR’s Sabarmati locomotive depot. Valued at €62 m, this contract is awarded by Indian Railways to cover the maintenance of the balance of 300 electric locomotives still to be delivered from the original 800-unit contract awarded to Alstom in 2015. 

The contract encompasses all activities required during scheduled and unscheduled maintenance to ensure strict availability and reliability targets are met, until February 2031. It includes material supply, locomotive washing, logistics, and remote diagnostics.

This contract complements the existing operations at the ultramodern depots in Saharanpur (Uttar Pradesh) and Nagpur (Maharashtra), which currently maintain the first 500 locomotives using the latest technologies to ensure high availability.

“It is an honour to be Indian Railways’ partner of choice again, as it is reflective of the legacy established by MELPL and Alstom. Over the last decade we have worked collaboratively with the IR organization in supporting their freight revolution vision. We are thrilled to be trusted, for our remarkable maintenance capabilities and our reliability and availability track record”, said Olivier Loison, Managing Director, Alstom India.

A specific set-up to provide fast and efficient support and minimise downtime

As part of Alstom’s FlexCare Perform maintenance offering, the scope of work includes servicing of both the electric locomotives and the essential depot infrastructure as well as providing for Prompt Response Teams (PRT). The PRTs will be stationed at strategic locations equipped with specialised tools and critical spares to provide fast and efficient support and minimise downtime. Alstom will also continue its extensive skill development programme, as a part of the contract. To date, over 22,000 Indian Railways staff have been trained. 

A landmark contract, instrumental in India’s Green and Digital mobility transition

The Prima T8 WAG-12B electric locomotives are built as a part of a landmark 2015 contract worth €3.5 billion awarded to Alstom to supply 800 fully electric, 12,000 HP double-section locomotives capable of hauling around 6,000 tonnes. These super-powered locomotives are a key element of India’s Green and Digital mobility transition, significantly reducing carbon emissions compared to diesel counterparts while increasing freight capacity.


Explore how AI-integrated systems are improving comfort, connectivity, and accessibility for passengers across metro and rail networks at the 6th edition of InnoMetro, India’s leading expo for the Metro & Railway industry which is going to held on 21-22 May 2026 at Bharat Mandapam, New Delhi
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CMRL Plans to Open Metro Corridor-5 Up to Alandur by June

CHENNAI (Metro Rail News): Chennai Metro Rail Limited is revising the commissioning plan for Corridor-5 under Phase-II after a trial run was completed on the Vadapalani-Poonamallee depot section. This section is planned to enter commercial services by February. 

Instead of limiting initial operations to Nandambakkam, the corridor is now proposed to extend services up to Alandur by June 2026. Corridor-5, known as the Red Line, is a 47-km corridor that will connect Madhavaram and Sholinganallur.

CMRL Managing Director M.A. Siddique said the Red Line was initially planned to begin Phase-II operations between Koyambedu and the Chennai Trade Centre at Nandambakkam, with the alignment passing through Alapakkam. This 12-km section was targeted for completion by June 2026, as reported by TNIE.


However, the work on the Vadapalani-Poonamallee section has progressed faster than expected, which has led CMRL to rethink the order in which Phase-II sections will open. Instead of stopping at Nandambakkam, the CMRL is now planning to extend the double-decker corridor up to Alandur. 

Alandur is an important interchange where the existing Green and Blue lines meet. Opening Phase-II services up to this point at an earlier stage would help connect the new corridor with the current metro network and make operations more flexible as construction continues elsewhere.


Explore how AI-integrated systems are improving comfort, connectivity, and accessibility for passengers across metro and rail networks at the 6th edition of InnoMetro, India’s leading expo for the Metro & Railway industry which is going to held on 21-22 May 2026 at Bharat Mandapam, New Delhi.


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Thane Metro: Bids Invited for DDC Contract of 2 UG Stations

THANE (Metro Rail News): Maha- Metro (Maharashtra Metro Rail Corporation Limited) invited bids for the detailed design consultancy services for the detailed design of architectural and tunnel ventilation system for two underground stations of Thane Integral Ring Metro Project. 

Tender Details 

Opening Date12 Jan 2026
Closing Date12 Feb 2026
EMD₹ 3,00,000
Tender Id2025_MMRCL_1262542_1
Tender NoT1-024/DDC-03/2025
Pre-Bid Meeting 29-12-2026 

Contract Duration: 60 (Sixty Months) from the date specified in the LOA.

Contract’s Scope of Work: Detailed Design Consultancy Services for the Detailed Design of Architectural and Tunnel Ventilation System (TVS), including SES Simulation and CFD Simulation of Stations and Tunnel; Environmental Control System (ECS); Building Management System (BMS); and E&M Services for two (02) Underground Stations i) Thane Junction and ii) New Thane of the Thane Integral Ring Metro Project (Section Length: Approx 3 km including ramps. 

The Thane Integral Ring Metro is a 29 km mass rapid transit system (MRTS) which comprises one circular metro corridor covering 22 stations. The 29-km corridor will run along the periphery of the west side of Thane city.

Furthermore, in November 2025, Maha -Metro declared HG Infra-Kalpataru JV as the lowest bidder for the civil contract of Thane Integral Ring Metro Project. To know more about this news: Click Here. 


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Namo Bharat Rapid Rail: India’s Move to Upgrade Intercity Travel

Introduction 

India’s urban and regional mobility has evolved dramatically over the past few decades, driven by urbanization, population growth, and economic expansion. The journey began with suburban rail networks such as the Mumbai Suburban Railway (1853) and tram systems in cities like Kolkata and Chennai. To enhance intra-city connectivity, the first modern rapid transit system was introduced in the country. Starting with the Kolkata Metro (1984) and later the Delhi Metro (2002), these systems have been instrumental in promoting intra-city connectivity, enabling efficient, safe, and rapid travel within urban areas.

To further promote city-to-city mobility, India introduced the Regional Rapid Transit System (RRTS), designed as semi-high-speed corridors, with the first line connecting Delhi and Meerut. As urban regions expanded into integrated economic clusters, the need for faster long-distance travel solutions became increasingly prominent. The under-construction Mumbai-Ahmedabad High-Speed Rail corridor marked the nation’s entry into the bullet train era, catering to long-distance, high-speed intercity travel.

Building on this progressive trajectory, the Indian Railways recognised the growing need for a modern, efficient system to serve medium-distance intercity travel, particularly in the 100-250 km range. In response to this demand, the Namo Bharat Rapid Rail project was introduced to provide faster, comfortable, and reliable travel while supporting domestic manufacturing and infrastructure development. The system effectively bridges the gap between conventional RRTS services and long-distance bullet trains, offering a seamless mobility solution for emerging regional corridors.

image 27

Indian Railways’ Vision for Namo Bharat Rapid Rail Project 

The Indian Railways’ vision for the Namo Bharat Rapid Rail initiative is to establish a modern, and comfortable short-distance rail system that is inspired from the success of the Vande Bharat Express. 

Indian Railways aims to use Vande Metro to supplement or eventually replace the aging EMU/MEMU fleets, which currently serve millions on dense suburban and intercity corridors but lack modern amenities, energy efficiency, and advanced safety systems.

For Example, the Mumbai Suburban Railway, one of the busiest commuter rail systems in the world is  central to this transformation strategy. By deploying next-generation systemsNamo Bharat Rapid Rail  in such critical corridors, Indian Railways aims to enhance capacity, reduce congestion, improve travel times, and elevate overall commuter experience, thereby aligning suburban and regional mobility with global standards.

image 23

Namo Bharat Rapid Rail : Modernising Intercity Travel

The Namo Bharat Rapid Rail (earlier known as Vande Metro)  marks a transformative step in India’s rail transport landscape, combining modern amenities with innovative design to deliver a superior passenger experience. Unlike conventional metro systems that operate primarily within city limits, the Namo Bharat Rapid Rail is engineered for inter-city travel, seamlessly connecting urban hubs with neighboring regions. This initiative is part of the Government of India’s ‘Make in India’ campaign, aiming to boost local manufacturing and infrastructure development.

image 26

Tracking the Progress of Namo Bharat Rapid Rail Project 

February 2023: Railway Minister Ashwini Vaishnaw announced the launch of the Namo Bharat Rapid Rail project, marking the beginning of India’s next-generation medium-distance rail initiative.

2024: Two prototypes of the Namo Bharat Rapid Rail were under manufacturing, one at Rail Coach Factory (RCF), Kapurthala, and another at Integral Coach Factory (ICF), Chennai..

May 2024: The Rail Coach Factory unveiled the first look of the Namo Bharat Rapid Rail prototype train. 

August 2024: The ICF, Chennai, conducted a speed trial of the Namo Bharat Rapid Rail rake between Villivakkam and Walajah Road. The trial was overseen by Janak Kumar Garg, Chief Commissioner of Railway Safety (CCRS), along with senior officials from ICF, RDSO, and Southern Railway.

September 2024: Prime Minister Narendra Modi flagged off India’s first Namo Bharat Rapid Rail service between Bhuj and Ahmedabad. 

October 2024: The Namo Bharat Rapid Rail successfully completed a trial run, achieving a top speed of 145 km/h, according to the Kota division of the West Central Railway. The testing involved two round trips: one from Kota to Mahidpur Road in the ‘up’ direction and another from Mahidpur Road to Shamgarh on the ‘down’ line. The trial was conducted under the supervision of a team from the Research Designs and Standards Organisation (RDSO) in Lucknow, in collaboration with the operations department of the Kota division.

November 2024: The Namo Bharat Rapid Rail underwent trial between Ahmedabad and Mumbai, reaching a maximum speed of 130 km/h. The trial was overseen by the RDSO.

Key Features of Namo Bharat Rapid Rail 

1. High Speed and Efficient Performance: The Namo Bharat Rapid Rail achieves a maximum operational speed of 130 km/h, supported by advanced systems for rapid acceleration and deceleration. This enables substantially shorter travel times and enhances overall efficiency for passengers. 

2. Passenger Amenities: The train features ergonomically designed seating, fully air-conditioned coaches, Automatic doors, mobile charging points and modular interiors, offering enhanced passenger comfort and a superior travel experience over conventional metro and suburban trains.

3. Safety Measures: The Namo Bharat Rapid Rail is equipped with KAVACH, collision avoidance technology, comprehensive fire detection and aerosol-based fire suppression systems, CCTV surveillance and emergency lighting ensuring enhanced passenger safety and security.

4. Self-Propelled Train: The Namo Bharat Rapid Rail consists of a self-propelled trainset that eliminates the need for a separate locomotive.

5. Accessibility and Inclusivity: The Namo Bharat Rapid Rail has been designed to ensure accessibility for all passengers. It features Divyangjan-friendly toilets and  flexible sealed gangways. 

First 16-Coach Namo Bharat Rapid Rail Service on Jayanagar-Patna Route

image 25

The first 16-coach Namo Bharat Rapid Rail, began operations in April 2025 on the Jayanagar-Patna route. Railway officials said the longer train was introduced to handle the increasing number of daily passengers. With 16 coaches, the service can accommodate nearly 1,000 additional passengers compared to the earlier setup.

The train covers several major stations, including Madhubani, Sakri, Darbhanga, Samastipur, Barauni and Mokama, improving regional connectivity along this stretch.

As shared by the Railway Ministry, the train includes several commuter-focused features such as fully air-conditioned coaches, Type-C and Type-A charging sockets, improved seating design, modular interiors and vacuum-based toilets.

For safety, the train is fitted with the Kavach system, CCTV surveillance, fire-detection equipment and an emergency talk-back unit. It also has engines on both ends, which helps in faster turnarounds at terminal stations.

Rs 21,000 Crore Order of 238 Namo Bharat Rapid Rail

In September 2025, The Mumbai Railway Vikas Corporation Ltd (MRVC) launched a global tender worth Rs 21,000 crore for the procurement and 35-year maintenance of 2,856 fully air-conditioned Namo Bharat Rapid Rail coaches for the Mumbai Suburban Rail Network. 

The train will operate in 12, 15, and 18 coaches as per the contract. As per the contract, a prototype must be delivered within two years, with the entire fleet to be supplied over 7.5 years.The contract aims to ease overcrowding, enhance passenger comfort, and improve safety across Mumbai’s suburban network. 

MRVC officials have described this as one of the most expensive tenders for rolling stock in the history of Indian Railways

Indian Railways to Manufacture 50 New Namo Bharat Rapid Rail 

To strengthen medium-distance travel, Railway Minister Ashwini Vaishaw announced that Indian Railways will manufacture 50 new Namo Bharat Rapid Rail . Each train will consist of 16 coaches, aiming to provide efficient, comfortable travel for passengers over shorter distances. This expansion complements India’s broader plan to modernize rail infrastructure and enhance connectivity across regions.

Namo Bharat Rapid Rail Between Secunderabad and Muzaffarpur

The Indian Railways is planning to introduce new Namo Bharat Rapid Rail services connecting Secunderabad with Bihar, Assam, and Kerala. In the first phase under South Central Railway, the train will operate between Secunderabad and Muzaffarpur, stopping at Patna and Gaya. 

Impacts of Namo-Bharat Rapid Rail Deployment

Faster and Reliable Intercity Travel

The introduction of Namo Bharat Rapid Rail represents a major leap in India’s regional and intercity mobility, particularly for medium-distance corridors ranging between 100-250 km. By deploying self-propelled trainsets with distributed traction, the system dramatically reduces travel times compared to conventional EMU/MEMU services.

Passenger Capacity and Efficient Flow

The increased capacity of 12-16 coach formations addresses the chronic overcrowding faced by suburban and regional rail networks. Advanced gangways and automatic doors improve passenger flow, which reduces boarding and alighting times while distributing passengers evenly across coaches. This also enhances commuter comfort and allows trains to maintain higher frequency during peak hours.

Energy Efficiency and Sustainability

The lightweight train bodies and modern three-phase IGBT propulsion reduce power consumption per passenger-kilometre. This contributes to more sustainable operations and lower operational costs, while aligning with national goals for energy-efficient transport..

Safety and Operational Reliability

Safety has long been a priority for Indian Railways. In the Namo Bharat Rapid Rail, integration of the Kavach automatic train protection system, comprehensive CCTV monitoring, fire detection and suppression, and crashworthy carbody design reduces risks of accidents and improves overall reliability. For passengers, these systems provide better security.

Comfort, Inclusivity, and Passenger Experience

The train features modern interiors and an inclusive design that further elevates the service impact. Ergonomically designed seats, air-conditioning, Type-A and Type-C charging ports, vacuum-based toilets, low-floor accessibility, and Divyangjan-friendly facilities ensure comfort and accessibility for all. These features improve commuter satisfaction and encourage greater use of public transport.

Economic and Regional Development

The broader socio-economic impact of Namo Bharat Rapid Rail is substantial. The system is designed to operate on existing railway infrastructure, which eliminates the need for extensive new track or structural development. This compatibility reduces implementation costs and accelerates deployment across regional corridors. In addition, the train’s local manufacturing and maintenance initiatives support domestic industrial growth, aligning with the Make in India mission. By combining operational efficiency with technology-driven design, Namo Bharat Rapid Rail serves as a crucial component for regional development and sustainable urban mobility.

Future Expansion Plans

The Railway Ministry has planned to expand the Namo Bharat Rapid Rail network to connect 124 cities across India. The first set of routes identified for operation includes Chennai-Tirupati, Bhubaneswar-Balasore, Agra-Mathura, Delhi-Rewari, and Lucknow-Kanpur, focusing on high-demand medium-distance corridors. Authorities are also considering extending services within Tamil Nadu, which could link Chennai to Arakkonam. These routes are intended to provide faster, more reliable intercity travel, reduce congestion on existing train services, and improve connectivity between regional urban centers.

Conclusion

The rapid growth of cities is becoming an important driver of India’s economy. To support this growth, it is essential to have reliable and efficient connections between urban and regional centres. The Namo Bharat Rapid Rail (formerly Vande Metro) is designed to meet this need. It provides a modern medium-distance rail service that is faster and more reliable than conventional MEMU and EMU trains.

The advanced traction and high-speed capability enables Namo Bharat Rapid Rail to reduce travel time and increase passenger capacity The train is equipped with the Kavach automatic train protection system, CCTV, fire detection, and emergency communication systems to ensure secure journeys. The train’s ability to run on existing railway infrastructure reduces the need for new construction, saving both time and resources. Overall, Namo Bharat Rapid Rail is a practical and modern solution for intercity travel. At the same time, local manufacturing will support domestic industries and contribute to the Make in India initiative. This makes it an important step in upgrading India’s railway network and its large-scale deployment not only upgrades India’s medium-distance rail network but also strengthens regional connectivity and supports sustainable economic growth.


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Transformative Impact of GIS in Rail Telecom Infrastructure 

Introduction 

Railway telecom infrastructure forms the backbone of modern railway operations, as it enables critical functions such as train signaling, communication between stations, network monitoring, and emergency response systems. The rail networks are becoming complex due to the high demand from the passenger & freight segments and the evolution of technology. These situations present challenges in managing telecom assets efficiently. Traditional methods of asset management, which rely on manual surveys and disconnected databases, often fall short in providing accurate, real-time information over vast railway corridors.

Geographic Information Systems (GIS) are used in metro railways for asset management, operational monitoring, and passenger information by creating digital maps of the network. This includes tracking train movements, managing maintenance of infrastructure, and optimising routes. GIS integrates spatial data with asset information, which enables railway operators to visualise, analyse, and monitor telecom infrastructure across extensive networks.

The adoption of GIS in rail telecom is not limited to asset mapping alone. It facilitates route optimisation, predictive maintenance, fault detection, and rapid response during emergencies. Additionally, GIS can be integrated with other digital tools, such as IoT sensors, SCADA systems, and enterprise resource planning software, which forms a cohesive digital ecosystem for efficient telecom management. As rail networks expand and modernise, GIS offers a scalable, data-driven approach to ensure reliability, safety, and cost-effectiveness in managing telecom infrastructure.

This article examines the role of GIS in railway telecom systems, and focuses on its applications, benefits, challenges, and future prospects. By providing a structured overview, the article aims to demonstrate how GIS can improve operational efficiency and decision-making across rail telecom networks.

Overview of Rail Telecom Infrastructure

Railway telecom infrastructure consists of a wide range of systems that support safe and efficient train operations. These systems enable communication between trains, stations, control centres, maintenance teams, and security personnel. The infrastructure extends across long railway corridors and operate reliably under diverse environmental and operational conditions.

1. Optical Fiber Communication (OFC) Network

image 41

The OFC network is the primary medium for long-distance, high-speed data transmission across railway routes. The optical fiber cables run along the track and connect stations, signal cabins, and operational hubs. The network carries data for signaling, train control, monitoring systems, and administrative communication.

2. Radio Communication Systems

image 38

Railways use radio systems such as GSM-R, LTE-based networks, and VHF/UHF channels for real-time communication between locomotive pilots and control centres. These systems support operational messages, safety alerts, and coordination during disruptions.

3. Communication Towers and Microwave Links

Communication towers provide radio coverage along the railway corridor. Microwave links offer point-to-point connectivity in regions where laying fiber is difficult. These assets ensure network redundancy and continuous connectivity.

4. Train Control and Signaling Communication

image 31

Telecom infrastructure supports advanced signaling systems such as Automatic Train Protection (ATP), Electronic Interlocking, Centralised Traffic Control (CTC), and wayside equipment. Reliable communication is essential for transmitting signal aspects, control commands, and safety-critical data.

5. Public Announcement and Passenger Information Systems

image 37

Passenger information displays, public announcement systems, and station communication networks depend on telecom networks. These systems support operational updates, emergency alerts, and routine passenger information.

Managing such a wide-ranging infrastructure presents practical challenges. Telecom assets are geographically dispersed, often installed in remote or difficult terrain. In this situation, tacking their condition, connectivity, and maintenance requirements using manual or traditional methods can lead to delays, data gaps, and operational inefficiencies. As rail networks expand and modernise, the need for accurate mapping, real-time monitoring, and integrated asset management becomes increasingly important.

Introduction to GIS in Railways

image 35

Geographic Information Systems (GIS) provide a structured framework for collecting, storing, analysing, and visualising spatial data. In the railway sector, GIS is used to map assets, track infrastructure, and operational elements across the network with geographic accuracy. For telecom systems, GIS enables operators to link asset information with location-based data, which forms a unified view of all components distributed along the railway corridor.

GIS works by integrating multiple data layers such as track alignment, fiber routes, towers, signaling equipment, terrain conditions, and land-use characteristics into a digital map. This allows railway teams to understand the exact position, condition, and interdependencies of telecom assets. Unlike conventional mapping or manual records, GIS provides dynamic and interactive visualisation which makes it easier to identify gaps, and monitor network performance.

The use of GIS in railways supports operational needs. It helps in planning new telecom routes, assessing feasibility, optimising alignments, and avoiding physical obstacles. For maintenance teams, GIS offers real-time insights into asset status, fault locations, and accessibility, which reduces response time during failures. It also supports long-term decision-making through data analysis, asset lifecycle assessment, and predictive planning.

By providing accurate spatial data and enabling integration with other digital platforms, GIS strengthens overall telecom infrastructure management. As rail networks continue to adopt digital and automated systems, GIS provides the foundational geospatial layer required for effective monitoring and management.

Applications of GIS in Rail Telecom Infrastructure 

  1. Asset Mapping and Inventory Management

GIS begins its contribution through accurate asset mapping and inventory management. Every telecom component such as optical fiber cables, splice enclosures, manholes, towers, radio units, base stations, and power interfaces is recorded with precise geographic coordinates and associated technical attributes. By consolidating these elements into a unified geospatial system, railway operators obtain a dependable and continuously updated view of the network. This supports accurate lifecycle tracking and reduces inconsistencies that occur in manual or decentralised asset records. 

  1. Route Planning and Network Design
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In telecom route planning and network design, GIS helps engineers assess terrain conditions, land-use patterns, utility corridors, and right-of-way constraints to identify feasible alignments for fiber routes and tower locations. Engineers can visualise proposed layouts against real-world spatial layers, which enables them to detect obstacles early, estimate construction requirements, and avoid design conflicts. This spatial modelling helps in better planning accuracy and reduces redesign efforts during project execution.

  1. Maintenance and Condition Monitoring

For maintenance and condition monitoring, GIS integrates inspection data, repair histories, and sensor information into a spatial framework. Maintenance teams can analyse geographic trends in fault occurrence, identify sections that require preventive work, and understand how environmental factors contribute to degradation. This help in improving maintenance strategies from reactive to planned and predictive approaches. 

  1. Fault Detection and Restoration Support

GIS is also valuable during fault detection and restoration. When a fiber break or radio failure occurs, alarm data can be linked to exact map locations, it shows the affected asset and its surrounding conditions. In this situation, railway operators are able to determine the nearest access points, estimate travel time, and identify dependencies such as adjacent signaling systems. This reduces overall restoration time and supports better coordination between field teams and the Network Operations Centre.

  1. Integration with SCADA & IoT-based Systems
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The integration of GIS with SCADA and IoT platforms increases visibility and coordination across telecom operations. The real time data from sensors, power systems and transmission equipment can be directly displayed  on GIS dashboards. This approach enables operators to monitor status continuously. 

  1. Support for Network Expansion and Modernisation

GIS also supports the expansion & modernisation of the telecom network. It can analyse the existing capacity, identify connectivity gaps and model upgrade requirements. When railways plan the transition to new technologies such as LTE-R-based communication or higher capacity optical systems, GIS helps evaluate spatial compatibility, infrastructure readiness, and the impact of proposed expansions

  1. Field Operations Support

Field operations benefit from mobile GIS applications that allow teams to view maps, update asset details, upload field photos, and complete inspection forms in real time. These updates synchronise with the central database. It ensures that the asset inventory remains accurate and this eliminates the need for manual data entry. This improves traceability, enhances record quality, and simplifies the supervision of field activities.

  1. Security, Access Control, and Data Governance
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Security and data governance form another important application of GIS in rail telecom infrastructure. GIS platforms incorporate access controls, user authentication, activity logs, and standardised data models to ensure that sensitive telecom information is protected and consistently maintained. Proper governance ensures that all spatial and asset data remain accurate, updated, and compliant with internal and regulatory requirements. To ensure the reliability of the system, it is imperative to conduct regular audits, verify data integrity, and maintain clear protocols for data entry, validation, and updates. 

Overall, GIS strengthens every stage of the telecom asset lifecycle from planning and installation to monitoring, maintenance, reporting, and risk management. Its ability to combine spatial accuracy with technical asset data offers railways a comprehensive tool that improves operational reliability, reduces downtime, and supports long-term modernisation of telecom infrastructure.

Case Studies and Global Examples

Several railway systems worldwide have adopted GIS to improve operational reliability. 

London’s Crossrail (Elizabeth Line), United Kingdom

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The London Crossrail Project, now operating as the Elizabeth Line, is one of the largest railway infrastructure projects undertaken in the United Kingdom. GIS played a central role throughout the project lifecycle. It has supported planning, design, construction, and later maintenance activities.

During the planning phase, GIS was used to analyse multiple spatial layers such as existing utilities, land use patterns, geological conditions, and transport demand to determine the most feasible alignment. This helped planners evaluate alternatives, assess risks, and identify areas requiring engineering adjustments. Once the line became operational, GIS continued to assist in managing assets across the network. 

Paulo Metro Expansion, Brazil

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The São Paulo Metro Expansion in Brazil is another project, among others that used GIS. The project involved adding new metro lines, extending existing ones, and building new stations to reduce pressure on the road network and provide more reliable public transport options. 

Planners used GIS to study population density, travel patterns, existing transport services, and available land to determine where new lines should be built. The technology helped identify suitable routes by analysing how different alignments would impact the surrounding areas, construction feasibility, and long-term demand. GIS also supported the selection of station locations by assessing accessibility, nearby residential and commercial zones, and expected ridership.

Once the new sections became operational, GIS continued to assist in managing assets such as tracks, stations, ventilation systems, and communication equipment. This improved maintenance planning and helped to ensure smoother operations across the expanded network.

Similarly, Japan Railways relies on GIS for real-time condition monitoring, which improves response times during disruptions and supports long-term capacity planning. 

Roadblocks and Implementation Considerations

Legacy Systems and Data Consolidation

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One of the major obstacles in adopting GIS for rail telecom infrastructure is the presence of legacy systems and fragmented data records. Many networks have telecom assets that were installed over long periods, which are often documented in inconsistent formats or, in some cases, not documented at all. In this situation, consolidating these records into a structured GIS platform requires detailed surveys, verification, and standardisation. In the absence of an accurate baseline, core GIS functions such as asset mapping, fault analysis, and planning become less effective.

Data Accuracy and Updating

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The usefulness of a GIS system depends on how current and accurate the information is. Telecom networks undergo constant changes through upgrades, repairs, and new installations. If these changes are not updated regularly in the GIS database, the information becomes unreliable. In this case, it becomes imperative to maintain accuracy, which requires a clear data governance framework, defined roles for updates, and effective coordination between field engineers and central teams to ensure that all the changes are captured.

Technical and Financial Requirements

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Implementing GIS at the largest rail network in India requires substantial investments in hardware, software licences, servers, and secure data storage. Rail telecom information is sensitive and must be protected through strong access controls, cybersecurity measures, and compliance with organisational data standards. Integrating GIS with existing telecom management systems, signalling platforms, and monitoring tools can also be complex.

Need for a Phased and Structured Deployment

Due to these challenges, GIS implementation must be carried out in a phased and planned manner. This includes setting priorities to ensure interdepartmental coordination, defining data standards, and monitoring progress at each stage. 

GIS as a Growing Requirement in Rail Telecom Operations

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In the coming years, the role of GIS in rail telecom infrastructure is expected to expand as railway systems adopt more digital technologies and require better control over their communication networks. Indian Railways is introducing planning to deploy advanced telecom systems such as LTE-R, 5G-based communication networks, and IP-based signalling. These systems depend on accurate location data for planning, deployment, and maintenance. GIS will provide the spatial foundation needed to map fiber routes, radio equipment, cable ducts, towers, and control systems in a structured and accessible manner.

As telecom assets start generating more operational data through sensors and automated diagnostics, GIS will help combine this information with precise geospatial mapping. Digital twin systems, which create virtual models of physical telecom networks, also rely heavily on GIS to maintain accurate spatial representations of assets.

GIS will also become more important during network expansion. As railways add new corridors, stations, and signalling equipment, GIS will help assess route feasibility, identify conflicts with existing infrastructure, and manage interactions with utilities and urban structures. 

Conclusion

Tooday, GIS has become an essential tool for managing the growing complexity of rail telecom infrastructure. GIS supports accurate planning, efficient maintenance by providing a structured spatial view of assets such as fiber networks, communication towers, signalling equipment, and control systems. It allows railway organisations to consolidate scattered asset information, monitor network performance in real time, and make informed decisions based on reliable data.

The GIS also strengthens operational coordination by linking field activities and system monitoring onto a single platform. As digital communication systems and advanced signalling frameworks continue to expand across railway networks, the need for precise and up-to-date geospatial data will become increasingly important. Although implementation requires careful planning, proper data governance, and investment in skills and infrastructure, the long-term benefits are crucial.

In the coming years GIS will continue to play a central role in improving reliability, supporting expansion, and maintaining the safety and efficiency of rail telecom systems.


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CMRL & Jakson Ltd. Sign Contract for E&M Systems for Chennai Metro Line 4

CHENNAI (Metro Rail News): Chennai Metro Rail Limited (CMRL) and Jakson Limited have signed a contract agreement for providing Electrical and Mechanical Systems for Corridor 4 of Chennai Metro Phase 2. The Corridor 4 spans 26.1 km from Light House to Poonamallee Bus Depot covering 28 stations. 

The Contract agreement was signed by Thiru. Manoj Goyal, Director (Systems and Operations), CMRL and Thiru. Yogendra Prasad, Sr. Manager – EPC business of M/s Jakson Limited. Advisor Thiru. S. Ramasubbu (O&RS), Advisor Thiru. S.K. Natarajan (E&M), JGM Thiru. L. Abid Ali (E&M), Manager Thiru. V.S. Venkatesan (E&M)/CMRL, GC1, GC2 Experts along with senior officials of CMRL and Jakson Limited were present during the occasion.

CMRL invited bids for this contract with a 1630 Days deadline and received bids from 4 firms. Subsequently, After the technical and financial evaluation round CMRL announced Jakson Limited as the lowest bidder for the contract in December 2025. 

The financial bid values of the firms have been mentioned below:  

FirmBid Value 
Jakson Limited₹ 163.7 Cr 
Blue Star Limited₹ 164 Cr
Ircon International Limited₹ 175.8 Cr
Universal Mep Projects & Engineering Services Limited
₹ 186.8 Cr

Contracts Scope of Work: Supply, Installation, Testing, Commissioning and Training of Electrical, Plumbing and Fire Protection works for 8 Underground Stations from Light House Metro to Kodambakkam Metro including Bored Tunnel between Stations, Cut & Cover Box, U Section and Ramp (Chainage 0 -173 M To 9+949 M) for Corridor- 4 of Chennai Metro Rail Project Phase II.

The Phase 2 of Chennai Metro covers a total length of 118.9 km and consists of 3 new corridors. The details of the corridors have been mentioned below: 

Line Route Elevated Length Underground Length Total Length 
Line 3 ( Purple Line) Madhavaram – SIPCOT 219.1 km 26.7 km 45.8 km 
Line 4 (Orange Line) Light House – Poonamallee Bus Depot16 km 10.1 km 26.1 km 
Line 5 (Red Line) Madhavaram – Sholinganallur41.2 km 5.8 km 47 km 

Join the 6th edition of InnoMetro to explore how the progressions in AI are improving the railway systems, including ticketing, rolling stock, and signalling. Witness the innovation from 200+ exhibitors at India’s leading show for metro & railways which is going to held on 21-22 May 2026 at Bharat Mandapam, New Delhi

Register now: https://innometro.com/visitor-registration/